1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A great place to stay for business or pleasure. The room was immaculate and had everything I needed. My apartment was a short walk from the main hotel. Sadly this put me off using the bar for very long as I did not want to find my way back to the apartment in the dark of the countryside.
Negative section of review
The room could have benefited from a user guide for the TV and microwave which I worked out in the end.
Positive section of review
Great spot along the NC500. This place is spotless and run by a great team. The onsite dining was very handy, after a day driving the incredible roads of Scotland's North coast. Could not ask for nicer hosts.
Negative section of review
Very small room, stairs to negotiate with luggage, but this is the norm in the UK.
Positive section of review
Lovely views over the golf course, proximity to Newport station and the M4 makes it a handy location. Check in/out was easy. Shuttle service from hotel to golf club was frequent easy. Room was very specious.
Negative section of review
Staff at the bar didn’t alert guests when it was last orders, I didn’t mind, but others were annoyed.
Positive section of review
Check in staff, breakfast staff and room attendant all excellent and why we come here often.., Breakfast buffet is always warm n fresh and staff very attentive…
Negative section of review
Extra pillows needed on bed and would add more comfort although bed itself comfy.
Positive section of review
Clean room in a nice quiet location. Handy to have the pub close for meals.
Negative section of review
Duvet cover felt worn and a little bobbly. There was a really bright green light in room that I couldn’t turn off. Shower was slow to drain and tray quickly filled with water.
Positive section of review
Loved how homely it felt, lovely housekeeper whom I met briefly
Negative section of review
Maps brings you round the wrong side but that's not property's fault
Positive section of review
I love this property but we had issues with the costs!
Negative section of review
The fact that the reception is told us we could had a much better price per room & that booking.com should honour it. But after lots or back & forward, no one would help & offer a better price!
Positive section of review
Staff amazing, hotel spotless, views superb
Negative section of review
I loved everything
Positive section of review
Excellent. Plenty of variety.
Negative section of review
Struggled a bit with air conditioning but manager quickly sorted it.
Positive section of review
Excellent
Negative section of review
No improvements needed