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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Kasco Homes Waves Tower Business Bay

    - “Great location, nice service, clean room. Everything was great”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Hotel Vila Kebaya

    - “Everything was perfect. The eye for detail and customer attention made a huge difference”

  • Super 8 by Wyndham Kamloops On The Hill

    - “We were on our way from Vancouver to Calgary and had car problems. We were given extra time to check out and then when we needed to stay an extra night they accommodated us and gave us extra time the next day until our car was ready. We appreciated that they made our stressful trip less stressful.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • WALNUT TREE VILLA

    - “Beautiful atmospheric house, tastefully furnished”

  • Okawati Boutique Bungalows

    - “Good room for 3 people, because they provided 3 single bed. Good and deep swimming pool. Good and clean bathroom in a room. Very beautiful territory, with lots of birds, Butterflies, flowers and trees. They really have rabbit too.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel QUEEN ANNEX

    - “The location was pretty close to shinjuku kobe station or something like that, anyway - it was 5 min to the subway, so it was perfect. :) The bathroom neseccities were amazing, never had that much stuff - was amazing :)”

  • Pavilion Ceylon Hill Suites, Bukit Bintang

    - “That’s by far the best value for money ratio I’ve ever seen all over the word. The apartment is clean, central and uncomplicated. The infinity pool on top of the building and the view is absolutely awesome.”

  • Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel

    - “The staff were absolutely amazing from start to finish. We arrived very late and very tired after waiting 8 hours in the airport for our flight to be cancelled at near midnight and they couldn’t do enough for us. After a long stressful day, we decided to order room service late into the evening. After the food we ordered was out of stock, the staff did everything they could to fix the situation and find us something else. We were given our drinks for free and were both so very grateful for the generosity and kindness show. Would absolutely stay here again. Beautiful hotel and clean spacious room”

  • Sea Sail Apartments

    - “I recently stayed in an apartment where the room exceeded all my expectations! It was not only spacious and beautifully decorated, but also incredibly comfortable. What made the experience even more memorable was the exceptional hospitality of the owners. They were extremely helpful, going out of their way to ensure that all our needs were met. It truly felt like a home away from home. I would highly recommend staying there to anyone looking for a pleasant and hassle-free experience.”

  • Porto Music Guest House

    - “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Buddy Lodge, Khaosan Road

    - “Great location, amazing staff and great gym. Can’t ask for anything more.”

  • Hotel Pamukkale

    - “this hotel is paradise. this is what his master does. if necessary, he can also find a dentist in 30 minutes. I recommend this hotel to everyone. I give this hotel and the owner 100 points. Erkki from Estonia”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Atlantis Hotel

    Blackpool, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Will never stay here again. Loads of stairs to climb with having asthma and copd it was impossible but quess what no other room available if I had refused I would of lost all my monies .the room was dirty mattress dirty stains on hot water tap broke loads of issues got in touch with management got moved to a different room on ground floor first impression wow till realised large dirty stain on mattress again when enquire to management got a sheet on ??? Seriously so it's OK

    • Negative section of review

      Everything

    Reviewed: 28 April 2024 Stayed in April 2024
    Hookway United Kingdom
  • The George Hotel Easingwold

    Easingwold, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Really fabulous stay. Lovely rooms, individually decorated, friendly staff, and great meals (dinner & breakfast). I understand it's under a recent management change, and boy does it show. Really friendly and a superb place to stay in the heart of Easingwold.

    • Negative section of review

      Price quoted on booking.com changed when being transferred. Tried it a second time and same thing happened. Screen captured, purchased, sent to Booking.com. They "could not recreate" (surprise surprise), so did nothing. Hotel reports that this is not the first report. Check it may be cheaper to book direct.

    Reviewed: 28 April 2024 Stayed in April 2024
    Séan France
  • Britannia Edinburgh Hotel

    Edinburgh, United Kingdom

    Average review score: 5.3
    • Positive section of review

      Location was medium walk from centre. room was clean and modern. bathroom was clean and nice. room got upgraded free of charge.

    • Negative section of review

      more tea in the room.

    Reviewed: 28 April 2024 Stayed in April 2024
    Masson United Kingdom
  • The Seacliffe - Whitby

    Whitby, United Kingdom

    Average review score: 8.7
    • Positive section of review

      The owners were very welcoming. Breakfast really good . Room spot on . Definitely go again

    Reviewed: 28 April 2024 Stayed in April 2024
    Janet United Kingdom
  • Woodland chalet close to beach

    Pembrokeshire, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Lovely location. Owner was so accommodating. Very quick with response and very friendly

    • Negative section of review

      Nothing it was lovely

    Reviewed: 28 April 2024 Stayed in February 2024
    Stephanie United Kingdom
  • Prince Rupert Hotel

    Shrewsbury, United Kingdom

    Average review score: 8
    • Positive section of review

      Convenient location, excellent reception staff, plentiful hot water in the shower.

    • Negative section of review

      The parking is a few streets away, on rough ground and hard to find - not what I expected when I booked as I had chosen a hotel that said it had parking. The hotel is very dated, clean but showing many signs of wear. Internal signage is poor, tiny ricketty lift. The television in the room was too small to watch from the bed. No restaurant service on a Monday - again, not flagged up during booking. It's only the location that makes it appealing. Such a pity - it could be so much better.

    Reviewed: 28 April 2024 Stayed in April 2024
    Shan United Kingdom
  • High Trees Guest House Gatwick

    Hookwood, United Kingdom

    Average review score: 6.9
    • Positive section of review

      I like the way they welcomed me, and the stuff were just too good

    • Negative section of review

      Nothing

    Reviewed: 28 April 2024 Stayed in April 2024
    Crowncy United Kingdom
  • Stanwell House

    Lymington, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Good location good facilities

    • Negative section of review

      Little bit noisy as our room was facing the main road

    Reviewed: 28 April 2024 Stayed in April 2024
    Mary United Kingdom
  • Sea View Apartment at One Lusty Glaze

    Newquay, United Kingdom

    Average review score: 9
    • Positive section of review

      Location was great

    • Negative section of review

      Bed was too hard

    Reviewed: 28 April 2024 Stayed in March 2024
    vincent United Kingdom
  • Stunning seaside studio

    Worthing, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Great location.

    • Negative section of review

      Parking, although free, finding a space was pot luck. Not the fault of the owner though

    Reviewed: 28 April 2024 Stayed in April 2024
    Terence South Africa
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