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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Will never stay here again. Loads of stairs to climb with having asthma and copd it was impossible but quess what no other room available if I had refused I would of lost all my monies .the room was dirty mattress dirty stains on hot water tap broke loads of issues got in touch with management got moved to a different room on ground floor first impression wow till realised large dirty stain on mattress again when enquire to management got a sheet on ??? Seriously so it's OK
Negative section of review
Everything
Positive section of review
Really fabulous stay. Lovely rooms, individually decorated, friendly staff, and great meals (dinner & breakfast). I understand it's under a recent management change, and boy does it show. Really friendly and a superb place to stay in the heart of Easingwold.
Negative section of review
Price quoted on booking.com changed when being transferred. Tried it a second time and same thing happened. Screen captured, purchased, sent to Booking.com. They "could not recreate" (surprise surprise), so did nothing. Hotel reports that this is not the first report. Check it may be cheaper to book direct.
Positive section of review
Location was medium walk from centre. room was clean and modern. bathroom was clean and nice. room got upgraded free of charge.
Negative section of review
more tea in the room.
Positive section of review
The owners were very welcoming. Breakfast really good . Room spot on . Definitely go again
Positive section of review
Lovely location. Owner was so accommodating. Very quick with response and very friendly
Negative section of review
Nothing it was lovely
Positive section of review
Convenient location, excellent reception staff, plentiful hot water in the shower.
Negative section of review
The parking is a few streets away, on rough ground and hard to find - not what I expected when I booked as I had chosen a hotel that said it had parking. The hotel is very dated, clean but showing many signs of wear. Internal signage is poor, tiny ricketty lift. The television in the room was too small to watch from the bed. No restaurant service on a Monday - again, not flagged up during booking. It's only the location that makes it appealing. Such a pity - it could be so much better.
Positive section of review
I like the way they welcomed me, and the stuff were just too good
Negative section of review
Nothing
Positive section of review
Good location good facilities
Negative section of review
Little bit noisy as our room was facing the main road
Positive section of review
Location was great
Negative section of review
Bed was too hard
Positive section of review
Great location.
Negative section of review
Parking, although free, finding a space was pot luck. Not the fault of the owner though