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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful location, comfortable room, and very friendly staff. We had dinner at the Farmer Butcher Chef and we were served by Holly, who was so friendly and made us feel genuinely welcome. The breakfast set up was brilliant, beautifully laid out continental breakfast with lots of choice, and a made to order hot breakfast which was delicious. We will definitely be making this a regular visit. Thank you team.
Negative section of review
Nothing, it was perfect.
Positive section of review
Everything. We had an amazing stay where everything was perfect. Great location , with easy access to where ever you need to get. Breakfast we excellent. If you are down on a Sunday Definitely have a roast!
Negative section of review
Nothing.
Positive section of review
Price at £116 including 2 x welcome drinks and £15 each towards dinner was great value. Reserved a table in advance.Great staff. Food great.
Negative section of review
Woken in the night by glass being tipped into skips then again at 7:30 by the same bins being emptied. Under bed motion sensor lighting great in principle if you need the bathroom at night however also activated by the duvet countless times which isn’t great if you’re a light sleeper. No pun intended.
Positive section of review
Friendly welcome. Room very clean. Breakfast excellent. Superb value for money ( we've stayed in many hotels in Chester)
Negative section of review
Because of having a "bad knee" I found the bed very low but that's a personal quibble which, for most people, will not be an issue.
Positive section of review
Beautiful apartment, nicely laid out. Everything we needed.
Positive section of review
Great location and park passes in price of room
Negative section of review
Small breakfast room. Awkward toilet flush as you have to pump the button to prime the flush. Not advised on this at any point till I went to reception to say toilet not flush properly
Positive section of review
It was ok. Didn’t think it was worth the cost
Negative section of review
It was beside a building site who started work at 5 am. The view from the window was non existent . It was quite far to walk from the train station
Positive section of review
Perfect location, staff were friendly.
Negative section of review
Wanted a snack but had to make do with a small waffle biscuit and a chocolate coin.
Positive section of review
Neat and comfortable. Friendly staff
Negative section of review
No refill of toilet paper
Positive section of review
Great location.
Negative section of review
Kitchen was pretty gross, not clean. Check in arrangements were off putting - there’s quite a lot which is uncomfortable about being taken direct to the room by a stranger after dark. Facilities are very basic - not even any soap in bathroom for example. Clean and very warm.