1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious room with lovely views of swans building nest outside our room. Very clean facilities throughout. Delicious meals and huge breakfast selection. Courteous and helpful staff. Great benefit of lift after previous accommodation.
Positive section of review
Location was fantastic, hotel very clean and well facilitated. Breakfast was fantastic and the staff were very helpful and friendly. Great value for money.
Negative section of review
the air conditioning didn't seem to be working completely, it was a tad warm, however simply resolved by opening windows in the room.
Positive section of review
It is a lovely property and it is imaculate ,its good value for money and the host was 100% spot on ,thanks for the stay, I will definetly come back :)
Negative section of review
Nothing
Kingston Blount, United Kingdom
Positive section of review
Loved the renovation, clean, tidy and perfect for what we needed on our ridgeway walk. Breakfast was fantastic, with lots of choice and great quality.
Positive section of review
Good position for train station and town centre. Good kitchen area for guests. Very helpful staff and Host Ann is lovely and extremely obliging.
Negative section of review
Standard double very small Ensuite was tiny with hand bowl in actual room. People using kitchen dirty and food sitting on stove. Kitchen needed a good clean
Positive section of review
It was in a nice location and the staff were nice. The rooms were nice and the bathroom was modern.
Negative section of review
Had so many unecassery hidden fees. I felt like from the moment I got there they were after my money. We stayed on a Monday so the hotel had nobody staying and the car park was empty. So I would understand if they charged you for parking if it was always full but there were loads of spaces and they charged you £8 for a space. Inside the hotel they wouldn’t let you use contactless and explained it’s so that people don’t try and claim anything back which made no sense and was strange. And was very odd to mention to your guests. Not only that we asked if there was any chance in checking in 40 minutes early and they said we had to pay £10 which obviously made no sense because there was literally me and my friends and maybe one other guest staying there, and they make you check out as early as 10am and check in after 4pm our room was obviously ready. When we were in the room there was just 100s of information about what charge is what and they even said they would charge us for coffee pods to use in our rooms. Just from the minute being there I felt like they were trying to snatch our money from us with any excuse they could. Not only that it was boiling and the windows didn’t open properly and there was no air con and no fans so we couldn’t sleep at all. Definitely wouldn’t stay again
Positive section of review
A superb location! Very good communication with the responsible agent! I recommend.
Positive section of review
Central Clean Good breakfasts Helpful staff
Negative section of review
Bed too hard
Positive section of review
Location, comfort, helpful staff - all good.
Negative section of review
Fittings a little tired
Positive section of review
Room and location was ideal
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