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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This isn't one of the many cold, dusty and generic, semi furnished rentals - this is a gem of a home! Much love, effort and expense has been invested into the quality decor, furnishings and equipment. Many extras and special touches made us feel very welcome. From the handwritten note by the owners, and the ribboned baggies of treats & necessities that we much appreciated. Good hot shower, cleverly timed heating and many windows for fresh air. Everything we needed was already in the kitchen to cook proper meals. Overall, solid value for money, perfect location, and we would love to return! Many thanks to Jayne & John for letting us stay in their lovely property!
Positive section of review
Lovely quiet location yet is excellent for underground tube as well as nice cafes and restaurants nearby. Really nice to be able to open the bedroom window and get fresh air (so many hotel windows don not open), nice view on to the quiet road and houses opposite and everything was very clean. Breakfast was ok.
Negative section of review
Needed to turn off the room fridge at night as it buzzed so loudly it put me off sleeping. At breakfast the coffee was not good. I switched to the selection of teas - much better.
Positive section of review
Breakfast and dinner was amazing, great options especially when it was the buffet! The room was lovely, great views and very clean. The spa facilities were really nice too, and I loved that wellies were provided at reception for people to be able to go out for walks in the surrounding areas.
Negative section of review
Staff were friendly on the most part but of the front desk staff were a little hostile which really wasn't great for being front of house. The spa was lovely but wasn't expecting to have to walk outside to get there, that was a bit of a dislike especially when you want to be able to go in your robe straight from your hotel room. Also a small change I would have showers in the bathrooms rather than just shower heads in a bathtub.
Positive section of review
Kind people, always available for any problem. Great position in London (mostly served by bus, a little bit far from the metro). Place is clean. Beds are comfortable. Overall, we had a great stay for that price in London.
Negative section of review
It was not specified that the bathrooms were mixed male/female. They were clean but the mixed showers were honestly a bit uncomfortable (at least, we had different expectations). Rooms are clean but little, 0 room to put your stuff, very uncomfortable from this point of view.
Positive section of review
I had booked this for my partners birthday and had incorrectly booked the date. Sopwell House accommodated by helping change the dates - thankfully! The staff were spot on and added some nice touches.
Brighton & Hove, United Kingdom
Positive section of review
No Internet for the whole time we were there. Kids were bored. Internet only worked outside of the room. TV- not many stations.
Negative section of review
No I tnternet access in room 117
Positive section of review
Great location and free hot chocolates for the kids.
Negative section of review
The windows were a bit noisy with a whistling from the wind.
Positive section of review
The whole atmosphere and an excellent breakfast
Negative section of review
Windows in room 8 didn’t shut properly and some old around the shower base
Positive section of review
Good location. Large hotel. Clean
Negative section of review
Make receptionist was rude and ignorant
Positive section of review
The location
Negative section of review
The bar service was very slow, they didn’t have ingredients to make a cocktail that was on their menu and they ran out of Prosecco. They offered no substitute for the Prosecco, I felt they could have offered champagne. I was amazed that they ran out of Prosecco.