1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel building and decor is very nice and everything was comfortable. Special shout-out to the gentleman manning the door and bar late at night. He was by far one of the most attentive, friendliest and engaging individuals I have come across in the service industry in the UK. We felt so at home after returning from our concert. Easy place to walk from to get to the Utilita Arena, passing loads of restaurants and bars.
Negative section of review
Paying for parking on the hotel's own grounds. This should never be at an additional cost to already paying customers.
Positive section of review
Absolutely beautifully located. Recommended stays here. Dog friendly. Car needed to get places but plenty to do and see. Parking on site. Local little shop at the end of the lane up to Tunnel Cottages.
Negative section of review
Unfortunately the twin beds in the gwyn cottage were very small and not particularly comfy. Small sofa also but the space wasn't very big but it was usable.
Positive section of review
Excellent choice for couples, families or solo travellers. We had a great stay as a family of 4 and will book again. Excellent food throughout our stay!
Positive section of review
the breakfast was amazing so many options to choose from, staff was very friendly and welcoming to us. lovely get away that we both needed
Negative section of review
temperature on the hot tub could of been warmer
Positive section of review
Manoj, the host, was really accommodating to our request of checking in early which made our stay really comfortable. Thank you manoj.
Positive section of review
Enjoyable food. Good atmosphere. Clean everywhere. Relaxing in the garden.
Negative section of review
The bathroom. Too small and dated. Not a proper shower cubical. Had to climb into a bath.
Positive section of review
Friendly staff, comfy bed, ideal for a stop when travelling
Negative section of review
Nothing, good for the price
Positive section of review
Breakfast was excellent, located close to town 👌
Positive section of review
Very near to airport
Positive section of review
Staff very good,
Negative section of review
Room very hot even with windows open and air con on, car parking good if everyone had a mini metro lol, fan in bathroom very noisy , for a superior room not impressed, would not stay there again !!!