1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Superb bar (characterful and charming - and lovely staff). Fantastic breakfast. Wonderful setting. Staff were really wonderful and cannot thank them enough for making the stay one to remember.
Negative section of review
Nothing to comment on.
Positive section of review
Great location. Fabulous corner room with wonderful view over the harbour. Stunning sunset. Room large and very comfortable.
Positive section of review
Big room, lots of space, big bath room. My son slept well on sofa bed and said it was comfortable
Negative section of review
Cold without constant blow heater on which isn't safe to be left on overnight. Bed wasn't the most comfortable, felt every movement my partner made.
Positive section of review
Awful experience, not as described and the windows were bricked while we were there!
Negative section of review
Lawful experience, not as described and the windows were bricked while we were there! We booked this house for a family trip, we requested a cot and a highchair which were both listed and confirmed by the host. When we arrived the host knocked on the door to ask us to pay via bank transfer rather than through the app, this was odd but we did it as he seemed trustworthy. I asked about the highchair and cot and said there was no highchair but he would bring one the next day (he then text every day with an excuse and said he would bring one the next day but we never got one). The cot he told us to “have a look around the house for one” - there are cupboards full of junk and there was no cot. He said he would bring one but never did. The baby had nowhere to sleep or eat and could not be put down anywhere which made the holiday experience very difficult for everyone. The listing states the house has a range of facilities including tv, sky, Netflix, hairdryers, robes, etc etc, it has none of these. There is a tv in every room but they don’t work, the one in the front lounge sometimes connected to sky but was very temperamental. The other 4 tvs do not work, one of them isn’t even near a plug and can’t be moved to reach a socket, it is just there for the photos. The outside area is not useable, the furniture is all broken. On the third night we were there a brick was thrown at the front window, we called the police and the host. The host said he was out of town but would be round at first light to make the window safe, he never came round. The window remained broken for the whole next day despite multiple texts saying someone was coming to fix it, we left with the children as the place was not safe and a baby with no cot was just uncomfortable for everyone. We were offered a refund by the host in cash but he didn’t turn up to give it to us, he offered it via bank transfer and said every day for 11 days it would be with us the next day. We never got a refund.
Positive section of review
Good that they offer a very early breakfast
Negative section of review
-
Positive section of review
Ideal situation, clean and lovely owners
Negative section of review
Nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
Breakfast amazing . Location brilliant.
Negative section of review
The room could have been cleaner. It was dusty and just didn’t feel too clean. Also it was very noisy . Road noise etc. windows draughty .
Positive section of review
Clean room.. Host was lovely
Negative section of review
No toilet papers provided It was very cold.6 degrees..heating was off. Very tiny bathroom....not very clean.
Positive section of review
Room was clean
Negative section of review
Being a guest but still have to pay extra to use facilities
Positive section of review
Location.
Negative section of review
Bed was uncomfortable and too short for someone who is 6’1’’. WiFi was unusable.