1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is a bit of a stroll out of town, however the quality of the hotel makes up for that to a large extent, food and service was exceptional. The room was fabulous as were the views over the river.
Negative section of review
Door to main road was closed when we returned at 1030 , had to walk around,
Positive section of review
We have stayed at this hotel on several occasions because it is convenient for visiting family. The bathroom needs serious updating. Otherwise rooms are comfortable and breakfast is lovely.
Negative section of review
Dingy bathrooms
Positive section of review
A 25 minute walk to Liverpool Street station. Safe zone. Clean bed sheets and towels. Precise explanation in a video on how to take out the key and open the front door.
Negative section of review
Quite a small room (Number 1). The whole house is not very clean. In the front entrance there was a desk chair, the greenery was messy. The room had a garden exit. There was an old dirty table outside. The greenery was completely messy, overgrown with weeds . In the room there were Primark bags as shields for the light. The door to the garden was dirty. The curtain in the bathtub was very dirty.
Positive section of review
Great location, smooth check in, lots of space in the room, especially for city centre. Great amenities
Positive section of review
It was in a great location, the rooms where really nice and a great size.
Negative section of review
We had come to stay in Cardiff for my partners birthday I had requested some extras in the room, however this had been forgotten about. I had to remind them which ruined the surprise for my partner as we had to wait whilst they went and added the extras to our room. During our stay the WIFI was not working which also meant that the television did not work. This was a massive inconvenience as there is not a lot of signal in the hotel and we couldn’t keep in contact with family/friends who we were travelling with.
Positive section of review
The location was near the Excel so that was really convenient
Negative section of review
The high prices, for such small rooms. I mean i get it, it's for a good cause. But that's why we didn't have enough to spend at Comic Con itself
Positive section of review
Friendly staff and nice and clean. Very accommodating
Gatehouse of Fleet, United Kingdom
Positive section of review
Style of property was great
Negative section of review
A bit in need of upgrading particularly in bedrooms
Positive section of review
nearest the airport
Negative section of review
small room
Positive section of review
breakfast Good