1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stayed as part of our NC500 tour. Nice hotel in a quiet and picturesque part of Scotland, looking West. All members of staff friendly towards us and our dog. Nice restaurant. We would have had to eat dinner in the bar (as we did for breakfast) but Eddie dog was happy to stay in the room whilst we had dinner (which was of a very high quality). Quiet area miles from anywhere with fabulous views across to the Summer Isles. We were able to go for a pleasant hike, around 6km, in the morning although the beach is a bit rocky at high tide. Room comfortable. Decent shower. Would stay again if in the area.
Negative section of review
Despite clearly stating a particular allergy issue when ordering dinner the message didn't reach the kitchen. Luckily this was spotted before being eaten and didn't cause a problem. The hotel were most apologetic and did the right thing to compensate. Mistakes happen.
Positive section of review
Staff were very helpful, we had a room upgrade and it was really nice. I even had a staff member help when I was trying to get my car on charge. The food was good and there was a good veriaty as we had 2 vegans in the group.
Negative section of review
Issues at the Spa, the pool and other facilities were cold. There was a sign on the Sunday but we did not notice one or were advised on the Saturday. Only my daughter and I bothered on the Sunday knowing it would be cold. Some confusion over the breakfast on the Sunday which was slightly embarrassing. Cost of some of the drinks was very expensive.
Positive section of review
Room, warm quiet, comfortable and clean. Excellent location for getting into the city centre (bus stops outside of hotel)
Negative section of review
Shower room radiator not working.
Positive section of review
Staff polite and courteous. Excellent value for money. Have stayed here before and will continue to in the future.
Negative section of review
First morning chef phoned in sick, so due to work restrictions I missed a full English breakfast. Another chef completed the breakfast for other clients. Bath panel did not appear to fit correctly but this did not affect my stay.
Positive section of review
Room was clean and comfortable. The bed was very comfortable and I had two nights of solid sleep.
Negative section of review
It would have been nice if there had been some shampoo and shower gel.
Positive section of review
Very pleasant lady on check in reception... Warm. Comfortable. Clean Room...
Positive section of review
Great staff and service
Negative section of review
Bit pricey
Positive section of review
breakfast excellent
Negative section of review
food menu limited
Positive section of review
Location
Positive section of review
Clean
Negative section of review
Nothing