1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We appreciated the pre-arrival text to confirm our time of arrival. The room was excellent- lovely and clean- plenty of storage space- more than sufficient coffee and tea in the room- the bed was VERY comfortable. Breakfast was good and filling-- hosts were very friendly but not over-bearing. Close proximity to Beamish Museum and a very good Italian restaurant in the village. A very peaceful stay Thanks Louise and Angus
Negative section of review
That we had to leave
Positive section of review
Everything is really clean, the staff are very kind and friendly!
Negative section of review
The shower is not really good, the kitchen has a cooker but nothing else, we have a nice shop in front of the building but if you like to make your own breakfast is not possible! No pans over there!
Positive section of review
Great vibe, room was lovely. Staff were super friendly
Negative section of review
It’s very expensive and for the price would expect breakfast to be included.
Positive section of review
Modern property round the corner from pleasure beach
Negative section of review
Upon arrival we were meant by shouting, arguing and the smell of smoke from another apartment, later on that afternoon more shouting heard and an ambulance had to attend the property. When we arrived back to apartment at night we heard lots of noise, music and parties. Main door into the block of apartments the door would not shut. The main bathroom shower was cold despite having the hot water on for 30 mins to warm up.
Positive section of review
Breakfast The owner of the inn was very helpful
Negative section of review
The attitude of the female member of staff-very rude and aggressive when asked for the temperature of the room to be turned up twice
Positive section of review
Very spacious and great swimming pool / spa
Negative section of review
Surprised the pool wasn’t included in the original price, you had to pay extra to use it
Positive section of review
Great location, spacious room, games room.
Negative section of review
Phone signal was non existent, WiFi cuts in and out. No outside play area which would have been lovely for our toddler (especially as they have family rooms and a family orientated centre opposite -wookey hole) a lot of children visit. Bright green fire exit light in bedroom by door (rm17) which kept the room lit up all night.
Positive section of review
It was mordern and comfortable
Negative section of review
Nothing
Positive section of review
Perfect location
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Small room