1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Having been told the hotel was right in the airport, I was horrified to find it was a long walk from the train station with my heavy luggage. Worse than that, it was extremely badly signposted with only one very small insignificant sign high up in a place one wouldn’t look for it! My friend and I both got lost trying to locate the hotel.
Positive section of review
Excellent location a couple of minutes walk from Kings Cross/St Pancras Train Station, and excellent value for money. Rooms are small but clean, comfortable and cosy.
Negative section of review
Bathroom small, there was a soap dispenser but no soap. People with mobility issues may wish to avoid or stay on a lower level as there is no lift and the staircase is quite steep.
Positive section of review
Breakfast ok, bedroom beautiful, tbh so much better than the alternative, a travel lodge!!
Negative section of review
Bathroom vanity mirror could have worked, the key to the room could do with some work otherwise a brilliant stay! Oh, and a fiver for parking?? Come on!!
Positive section of review
Cozy rooms Great staff. No. Fabulous staff with great tips on what to do in manchester
Negative section of review
The shower floor tilted so the water didn't really stay in the shower space. Easy fix w a towel though.
Positive section of review
The staff were lovely Very central location Food was great
Negative section of review
The shower was very small and could not get a continuous temperature either very hot or very cold
Positive section of review
did not have breakfast , although it was available
Negative section of review
nothing
Positive section of review
Cheap hotel and central london, good location
Negative section of review
We have stayed here a few years ago and had a good experience however this time staff were rude, if you get there early you have the option to either pay £40 for early check in or £15 PER ITEM to leave your bags in the luggage room. Same when you check out £15 per item or around £50 for an extra hour or 2 in the room. I dont know any orher hotel I have ever been to where you have to pay to leave your bags in the luggage room. Don’t bother staying here pay the extra staying in a nicer hotel rather than paying to leave your bags, also most other hotels at 11am checkout this is 10am.
Positive section of review
Clean. Friendly staff
Negative section of review
Information provided on the website advises to use 703 bus and stop at Sutton Lane. This was incorrect resulting in me having to walk 24 mins late at night with all my luggage
Positive section of review
Good facilities
Negative section of review
Tiny bathroom
Positive section of review
Nice clean room
Negative section of review
First asked to give deposit which was not stated on the booking and and payment on a external website. When I rang them they gave me a code and agreed didnt need to give deposit. We were given a code to enter yet we could not enter. Tried ringing the numbers given no answer. Only got a call from them after one of the guests rang and they answered and then rang us. In call says we were just before check in time after waiting for quite some time as check intime was almost over when i had checked in earlier and given the code and they state can come and go when we want. The code given was not activated so they had to reset the lock yet making it sound like it was our fault.