1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
On arrival you are welcomed by a man at a gate. He was friendly and pointed us to where to park. The room was very nice once inside. Spacious and nicely decorated. Bathroom again was modern and very clean. The breakfast was nice and had a good selection. However, the first day we had to wait to be served a drink. Waiters were walking pass but ignoring the tables around them. But the second day, a lovely waitress was very friendly and attentive. Sadly I did not get her name.
Negative section of review
However, we had been told there would be some renovation to the hotel after we booked but this was not little and you are greeted with building areas in the car parks and as you walk towards the hotel. Our room was allocated right next door and we had a letter in the room telling us that work would be happening on the Saturday as they had overrun. This was drilling and banging from 9am. The view from our deluxe room was of scaffolding and a work area. Not the river view we had paid for. As you walk down the main stairs. There is plaster work on the walls which I do not understand was not painted over etc. Sitting outside on a lovely terrace, overlooking the river but sadly there was an enormous digger, orange barriers around big holes. Nothing was covered. It was all visible for you to see. Finally, on arrival we were not given a map of the hotel or explained anything to us. Such a shame. I would not recommend this hotel while the work is being completed and it certainly was not worth the money.
Positive section of review
The staff were absolutely lovely and super helpful in making our stay special for my nieces birthday. Its a fantastic location too
Positive section of review
The staff member we dealt with was very helpful and breakfast was lovely. The beds were clean and comfortable.
Negative section of review
The hotel is not on Sauchiehall Street for a start and this confused my taxi driver. The wet room smelled damp and fusty. There was construction going on outside the hotel covering the whole area and therefore no vehicle access for disabled people. Very basic hotel and not value for money.
Positive section of review
Well appointed, clean and had everything needed for my overnight stay
Negative section of review
All good
Positive section of review
Beer garden and food were good. Staff at breakfast were great.
Negative section of review
The room could have been cleaned better mainly the bathroom. The carpet in room was heavily stained.
Positive section of review
Actually there is not much to like about the property.
Negative section of review
The property is far away from LHR Terminal 5 and I arrived late evening around 11:30. The taxi costs around $42 to get there. So the purpose of a quick overnight stay gets defeated
Positive section of review
Close location to airport Meals were good
Negative section of review
The shower didn't stay up on its rail
Positive section of review
Location. Good value. Friendly staff
Negative section of review
Shaving light not working. Not enough shelves in bathroom. No soap dish in shower. A little mould on shower sealant Only one bedside table.
Positive section of review
Great service and friendly staff
Negative section of review
N/a
Positive section of review
Spacious modern and clean
Negative section of review
Nothing