1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fabulous. Beautiful location. The hotel is amazing, rooms 10/10. Absolutely everything you needed. Overlooking the garden with lovely sofa and lots of space. Best room ever stayed in. Elements restaurant had a wonderful ambience and food superb.
Negative section of review
Nothing. Cannot fault at all. Perfection.
Positive section of review
We were welcomed straight from the start they could not have been more accommodating for us. They let us check in early and even give us a free drink before we went out. If I was visiting durham again I would deffiently stop here.
Negative section of review
Nothing it was fabulous
Positive section of review
Breakfast was very good, though possibly a little more challenging and less varied for vegetarians / vegans. Room, spacious and comfortable.
Negative section of review
If I had stayed longer, I would have enjoyed more facilities such as exercise room. However, I only stayed one night and everything was as I needed.
Positive section of review
We didn’t have breakfast so cannot comment. The location was confusing until we found our way around.
Negative section of review
A more extensive menu.
Positive section of review
Everything from the room to the kitchen to the lovely hosts
Positive section of review
Friendly staff Clean rooms and hotel reception
Positive section of review
Nice clean comfortable beds. Near town centre.
Negative section of review
The steep stairs leading down to bathroom and utility room.
Positive section of review
Location suited my needs very well
Negative section of review
The apartment would benefit from a small sofa instead of two chairs as they are not the most comfy.
Positive section of review
Lovely room exceptional price
Negative section of review
Nothing
Positive section of review
Excellent stay as always