1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location and easy to get to. No probs dropping hire car off and catching shuttle bus back to the hotel. Can watch the planes from rooms with a runway view. Easy undercover stroll to Terminals.
Negative section of review
Lashed out on an executive room on 9th floor with club lounge access. It’s a bit limited with what’s on offer and it’s self service, however staff were very obliging when we arrived just as the savoury snacks were finished. They bought us some out anyways.
Positive section of review
The room was big with 2 double beds though I only needed one. There was free on-street parking. I had a key and could go in and out at anytime.
Negative section of review
I arrived in the night and it was difficult to identify the house as it is not labelled visibly and it was also dark outside. I only knew when I entered the enclosed front garden and saw the house number labelled on bins. There is no reception so there was no answer when I knocked the front door. I then called the number found at bookings.com and someone came to let me in promptly. The house smells cigarette. In the bedroom no wardrobe and hangers, no tv, no provision to make tea, no desk. There are 3 floors and there is only one toilet/shower on the first floor for at least 6 rooms. I woke up in the morning and there was somebody in there; I waited for 20 minutes and gave up. So I had to leave without using the toilet, washing my face or brushing my teeth. No soap or towels provided. My booking of this place was a mistake. If I had read reviews I would not have booked. I just didn’t expect there are places like that so I was naive. Oh and it was difficult to close my room door without it banging and squeaking; not fitted properly. I am not trying to discourage people from going there but it is just not for me.
Positive section of review
Good location, toilet and sink in room, shower room separate, towels provided. Fan and Heather provided, tea and coffee facilities provided.
Negative section of review
Bed was very hard and room hot
Positive section of review
We liked the homey feel about the place and the nice breakfast and getting to know the friendly staff.
Negative section of review
The beds were very comfortable but a little narrow.
Positive section of review
Kindness and hard working staff. Good quality linen. Cleanliness. Views.
Negative section of review
Breakfast, there very little left apart from cooked option, greedy cyclists had eaten it all.
Positive section of review
The location was fantastic being so close to Paddington Station
Negative section of review
All 3 of us were in fold out beds, these were not comfortable and we didn’t sleep well. I wish I had known that proper beds would not be in our room.
Positive section of review
Location was excellent and rooms nice and clean
Positive section of review
Proximity to airport and parking facility
Negative section of review
Restaurant not good, lot of options unavailable
Positive section of review
Location, lobby area
Negative section of review
The size of room for the value of 400pounds.
Positive section of review
Everything
Negative section of review
Nothing