1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was great that my early check-in request had been considered, big thanks there. Rooms were very nice. Breakfast was superb, especially the use of Netherend Dairy butter.
Negative section of review
The fried tomato was pretty grim (this is not uncommon, we seem to reserve the biggest, least ripe specimens for this purpose across the UK).
Positive section of review
The location is stunning, and the staff were all very friendly and helpful. Menu was good with a variety of pub grub, which was very tasty and was always hot!
Negative section of review
Bed was really soft, and the building would benefit from a refurb both inside and out.
Positive section of review
- Location was perfect : next to the train station and conveniently located between the Old and the New Town - Good size room - Good value breakfast buffet
Negative section of review
- No shutters and curtains are not completely blocking out light so it's not great when you like sleeping in the dark - Can be quite noisy depending on where your room is located
Positive section of review
The room was really well laid out. Max use of the space. Decor fresh and clean. Staff very helpful and accommodating.
Negative section of review
Wine a little pricey for quality. Very noisy children rampaging across floors after 11pm. Entirely not hotel's fault. Just inconsiderate parents when we had very early flight. Otherwise very impressed and would visit again.
Positive section of review
The caravan was spotless and had everything available that you would have at home. Lovely views and peaceful
Positive section of review
Staff were really friendly when we arrived. Rooms were clean. Nothing luxurious, but good for the price.
Positive section of review
Value for money was good, silent location not far from city center.
Negative section of review
I didn’t like that fact that towels were missing. So, not possible to have a shower unless you bring with yourself.
Positive section of review
It was clean and practical
Negative section of review
The parking was scarce but Mandy helped us navigate it and we found a space outside the B&B
Positive section of review
Everything was spot on
Negative section of review
Nothing
Positive section of review
Good location
Negative section of review
The bar and restaurant is very presentable, I assume it has been recently refurbished and a convenient place to eat if staying there. However they were extremely understaffed. Lack of management and a pregnant employee was left to manage the bar and restaurant and check in guests on her own. It took 1 hour to get our dinner, despite having to order food at the bar and only 4 occupied tables. Two of which complained/sent their food back. They ran out of chips so they went to the shops to buy some more. For breakfast, half the food was already gone and no staff in sight to replenish the buffet. I had to find and ask someone to get more yoghurt and cutlery. The bedrooms were adequate. The double rooms are extremely small but were clean.
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