1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location, price and cleanliness was fantastic. Staff very helpful. Was in top bunk if bed which was pretty comfortable, but awkward at times trying to get down the ladder.
Negative section of review
The toilet/shower room I used was very clean but needs new toilet seat was not sitting correctly and shower head did not spray properly even after trying to adjust it just trickled out water both need replacing.
Positive section of review
The Royal Oak is perfectly located with only a short distance to the town with plenty is local shops and restaurants/pubs
Negative section of review
It would have been nice to have more meat free choices at The Royal Oak on your main menu
Positive section of review
Staff were friendly and the room was clean. Breakfast was excellent again with excellent service.
Negative section of review
Nothing
Positive section of review
Nice hotel overall , room was comfortable and spacious . Grounds were nice and looked well kept.
Negative section of review
Reception staff seemed to move around the hotel alot so on countless occasions I was waiting 10 mins for them to come back (both checking in and checking out). Calling the mobile was pointless when the mobile was left on the desk.. Breakfast was not ok, coffee was dreadful. Seemed clean and the room was comfortable, shame you have to pay for parking if you don't book directly with them.
Positive section of review
Wonderful location with fantastic views out to see and along the coast.
Negative section of review
We had an issue between Booking.com and the hotel where Booking (proven by a screenshot I took) had said breakfast was included in the price but the hotel said it did not. It was solved relatively quickly by the hotel granting complimentary breakfast which we are hugely grateful they did. It was embarrassing for us to have to argue our case for ten minutes in public view but the manager on that day did sort it out. Thank you.
Positive section of review
Lovely room staff friendly bar with pool table and jukebox
Negative section of review
No lift to top floor, wasn’t told no breakfast available or no cooking on Monday night
Positive section of review
Nice and handy location. Good and clean. Lovely staff.
Positive section of review
exceptional clean, spacious and well-presented room
Negative section of review
there is no bar or evening meals
Positive section of review
Clean, attention to detail, quiet
Positive section of review
Comfortable bed.
Negative section of review
Slow service and inattentive staff.