1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were amazing. Very clean room and great shower. I slept well. Great location to stadium with food on your door step from macdonalds to carvery. Plenty of shops also. Car felt safe in car park.
Negative section of review
The breakfast!! Consisted on a bag with a pasty, yogurt, biscuits, cheese, jam, chocolate bar, butter and orange juice. Staff couldn't off apologised any more when handing it over. Felt so embarrassed for them. The carpet in the corridor upstairs was really faded and looked awful. My booking said a large double bed but it was a normal size.Such a shame as it let the hotel down so much.
Positive section of review
Staff were really nice and helpful rooms were very clean shower was excellent the breakfast was good but also read what didn't like overall hotel was good but a bit overpriced
Negative section of review
Fit the price we paid room was very small and looked out on rubbish at the back of the hotel the breakfast kept running out if hot food I think because the units for keeping the food hot was to small for the amount of people in the hotel
Positive section of review
We didn't eat at the hotel, the room was comfortable, the beds very comfortable! Staff were excellent, friendly, helpful and credit to the hotel
Negative section of review
Shower was a little tight!
Positive section of review
Most of the staffs were jovial and very welcoming. We got first hand help after we accidentally locked our keys inside the room on our way out .
Negative section of review
We didn't get bottled drinking water and didn't bring some thinking it's provided but we had to go out and get some as we are not used to drinking tap water. Kindly put some antibacterial airfreshners in the toilets . Noticed one of the staff at the reception was so gloomy,even she didn't answer back to greetings but the rest were so nice anyway not all people are same.
Positive section of review
The breakfast was really good. The bar and reception looked nice. Bed was comfortable.
Negative section of review
Staff were rude, several times. E.g we didn't have small towels in our hotel room (1 big, 1 small towel per person), I ask for them, staff were patronising and when we came back to our room, the towels were literally thrown outside our bedroom door, not folded. Bedroom was clean but tired (marks on carpet, ripped bedsheet, scratched cupboards, grey shower curtain at the bottom etc). For the price and looking at the photos beforehand, my expectations were definitely not met.
Positive section of review
Every little detail everything I wanted to a high standard
Negative section of review
Having to leave . Was so peaceful
Positive section of review
Been coming many times and always been happy
Positive section of review
Location, first breakfast.
Negative section of review
Staff constantly apologising the Hotel was full and service was therefore not up to normal. Sunday breakfast was very poor. Our coach house room was noisy, needs carpet and soft door closures, and silent fan and some extra cleaning.
Positive section of review
Comfortable and friendly
Negative section of review
N/a
Willington, United Kingdom
Positive section of review
The shower
Negative section of review
Bed and the breakfast