Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Royal Manor-Marina Diamond 2
- “Sea view was beautiful. Rooms very comfortable.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Sanare Hotel
- “Excelente custo beneficio. Simples mas comodo”
Canada

Gage Suites at UBC
- “Centrally located for UBC related activities, clean and well equipped.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Evans House II
- “Very unique loved the apartment.very well located and had everything we needed even ice in the freezer for drinks”
Indonesia

The Sebali Resort
- “We had a great time in Sebali Resort our room was very pretty and everyone was super friendly. We went to the spa, practiced yoga with Putu (he is a great instructor) and had a couple of dinners at the hotel. We enjoyed everything a lot. The nature surrounding the hotel is stunning.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Odysis Suites Osaka Airport Hotel
- “It was clean and a really nice property. The rooms were spacious. Very convenient location and amazing staff”
Malaysia

The RuMa Hotel and Residences
- “Everything! Nothing to dislike it was all fabulous. Will stay again for sure.”
Netherlands

Cozy Cottage
- “Great place to stay near Utrecht. Hosts were super nice upon arrival even if we were a little earlier and the place is really nice. It was clean, with a private bathroom and a small kitchen. Not in the center of the city but it is easy to get there with bikes (we had our own but the house has some guests can use).”
Poland

Rezydencja Skibówki
- “Excellent communication with the host. Apartment was clean and included all necessary amenities. Perfect location for going hiking and only 5mins away from centre by bus. Host also offered a jacuzzi for us at no extra cost, which was very welcomed after a whole day of hiking! Willing to come back in the future.”
Portugal

Best Western Hotel Dom Bernardo
- “Our flight was delayed and I was still able to check in at 02:00. Our room was clean and comfortable, the bathroom was excellent.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Hotel Verdigris
- “Great location for centre of Old Town Phuket. Breakfast great but a little disjointed, hot food came out in stages, tomatoes, then few minutes late bacon etc. Staff are amazing and beautiful hotel, will go again definitely. Cannot recommend this Hotel enough.”
Turkey

My Home Cappadocia Stone House
- “Very good accomodatiom”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 90
Lovely apartment @ the Old barn.
Kircubbin, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Very comfortable apartment - especially the beds! Nice big, well equipped kitchen and cosy lounge. Great location near the sea, shops and lots of places to visit. Mount Stewart, Kearney Village and Castle Ward all beautiful and worth visiting. A special mention for Coan Café just across the road….great coffee and beautiful cakes/scones.
- Negative section of review
  
  Nothing
Reviewed: 26 May 2024 Stayed in May 2024

Jane Ireland
From € 223
1692 Wasdale
Gosforth, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Beautiful location. Easy to find. Very quiet. Lovely rooms with tea/coffee & cake on arrival. Delicious breakfast. Comfy bed.
- Negative section of review
  
  Personal preference but the bathroom door was made of glass which felt weird! A couple ignored the polite notice & brought their dogs into the dining area during breakfast service!
Reviewed: 26 May 2024 Stayed in May 2024

Graham United Kingdom
Middle Cottage Sandy Haven Beach
Milford Haven, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Closest location for access to Pembrokeshire Island tours. Beds were very comfortable. Locations view and access to Sandy bay.
- Negative section of review
  
  Host was friendly in person but was a little annoying that all instructions revolved around staying quiet for neighbours etc yet even though the host knew that we had to be up early and off for our boat ride around Pembrokeshire islands, came in at 1:30-2am waking us all up. Also, the breakfast was pitiful. Was nice to offer it as DIY as we were leaving early but the thing is the WHAT was on offer. It was pitiful. And pancakes of all things when we had to leave so early is not convenient as difficult to do especially when in a rush. Had I'd know this I would have arranged my own breakfast. Had we not gone as a family and booked both available rooms, I could imagine that it would have been awkward sharing a bathroom and kitchen area with people we didn't know. Also, to state on the instructions that the host prefers their customers NOT (and yes in big bold capital letters) to use 'MY' TV I think was a bit strange. Lastly, (when we were allowed to sit on the sofa, as not allowed to eat sat on it) the sofa wasn't very comfortable for people of age/with health issues. This might sound a bit fussy this review, but as the title suggests, the whole set up is just not for us and we wouldn't opt to stay again despite the accommodation being the closest to Pembrokeshire Island tours in which we intended to go for.
Reviewed: 26 May 2024 Stayed in May 2024

Collette United Kingdom
From € 65
ibis Styles Leeds City Centre Arena
Leeds, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Perfect location for all the city centre attractions. Extra wide comfortable bed. Everything clean and fresh.
- Negative section of review
  
  Complementary drinks machine in the foyer dispensed some pretty tasteless coffee. Have had better in other Ibis hotels.
Reviewed: 26 May 2024 Stayed in May 2024

Linda United Kingdom
From € 284
Summer Isles Hotel
Achiltibuie, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Really stylish highland hotel with superb food and extremely accommodating and friendly staff.
Reviewed: 26 May 2024 Stayed in May 2024

Paul United Kingdom
From € 281
Eden Locke
Edinburgh, United Kingdom

Average review score: 9.1
- Positive section of review
  
  All great. State of the art. Clean and comfortable. Would definitely stay again.
Reviewed: 26 May 2024 Stayed in April 2024

Sara United Kingdom
From € 85
Garstang Country Hotel & Golf, Sure Hotel Collection
Garstang, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Everywhere was lovely and clean, staff were very friendly and polite.
- Negative section of review
  
  Couldn’t fault it.
Reviewed: 26 May 2024 Stayed in May 2024

Carol United Kingdom
From € 115
Bicester Hotel, Golf & Spa
Bicester, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Spa was great and the room was clean and comfortable
- Negative section of review
  
  Food was awful - breakfast was passable. Lunch and dinner had hardly any choice, vegetarian food to rubbish, sandwich was quite inedible and it was really expensive. For a 4 star spa hotel I would at least expect the food to better. A breakfast as a holiday inn is better than what this place served. Whilst the reception staff were amazing - the rest of the staff were pretty poor, slow and sometimes where was just no one around.
Reviewed: 26 May 2024 Stayed in May 2024

Shah United Kingdom
From € 50
ibis Hotel Northampton Centre
Northampton, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The staff were excellent
- Negative section of review
  
  The carpet in the passage need thorough cleaning
Reviewed: 26 May 2024 Stayed in April 2024

Chimuka United Kingdom
From € 126
The Wesley Euston
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Location Oct
Reviewed: 26 May 2024 Stayed in May 2024

Simon United Kingdom