1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location to travel into St John’s Wood via the tube/train. Parking apart from the ridiculous price of £50.00 for two cars when we had booked two rooms and had been told it was £15.00 per vehicle. Comfortable beds.
Negative section of review
Very poor parking arrangements.The tariff was covered up in the reception area with balloons so you could not see the new price. This was revealed by the receptionist when I questioned the cost difference from the original quote. Very poor in just about every aspect. I’m not sure that trading standards are being adequately adhered to on this subject. They tried to put it off that the lower charge was a daytime parking ticket but the higher charges were for the overnight parking. What bit about us staying the night in the hotel didn’t they comprehend?
Positive section of review
It was in fives medal walk of the Eurostar train station and from the hop on hop off. We were only there two days and one night at the Carlton. It was perfect for what we want - tired but we only wanted a bed.
Positive section of review
Very comfortable rooms, stylish building, in a city center - 10 min walk from all needed
Negative section of review
Nothing to add here
Positive section of review
Friendly staff. Cosy bar, good selection at breakfast . Was able to park car on site.
Negative section of review
A lot of stairs to the top floor, a challenge for older folk like us, but exercise welcome! Understandable that in such a period property installing a lift is impractical. However staff very happy to help with bags!
Positive section of review
View is amazing Michelle behind the bar was the star of the staff
Negative section of review
Food below average, service like faulty towers
Positive section of review
The original characteristics of the building, just beautiful.
Negative section of review
A little dark
Positive section of review
Good location, quite. Short walk to town. Very clean
Positive section of review
nice central location and friendly staff.
Positive section of review
Very friendly! Great recommendations👍
Positive section of review
Breakfast