1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is currently being refurnished (which I knew about before arrival) and it needs it. The staff I met (x4) were excellent. Ameniable, friendly, helpful (thank you for lending me an extension lead!)
Negative section of review
The bedrooms and bathrooms are dated, no wall sockets by the bed for example, old tired carpets/flooring, old (clean) marked bath etc. The fish and chips was a very poor meal - soggy batter :-(
Positive section of review
rooms directly over the pub breakfast, drinks very kind staff parking nearby 11 £ a day
Negative section of review
-
Positive section of review
good breakfast parking at the hotel situated directly in the center
Negative section of review
needs a renovation in some areas one small elevator
Positive section of review
Always stay here if I can, I can not fault the place at all
Negative section of review
Having to pay for wifi, reception on my phone isn't very good here but I won't pay for the wifi
Positive section of review
Location great to visit many sites in central Scotland
Negative section of review
Was tricky to find the property as it is at the back of the building, might be good to have a little sign to point to 2C, there was one for 2A and 2B.
Positive section of review
Location was spot on lovely old building
Kingston upon Thames, United Kingdom
Positive section of review
Old English ambience. Great food.
Negative section of review
No lifts with heavy bags but only 1 flight stairs.
Positive section of review
Staff, food and location
Negative section of review
Noisy
Positive section of review
Staff. Location
Negative section of review
Food
Positive section of review
Nothing
Negative section of review
Old Hotel and furniture bad smelly, first day give me smelly room at attic, next day after I complained give me room first floor but small bathroom heater not working for 2 days even in bathroom then they give me small heater, the stuff rarely you can find at reception, very catastrophic stay