1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything , this property was perfect . The hotel is in an excellent location and the property was very well furnished with comfortable bedrooms and everywhere was spotlessly clean. There was a swimming pool and hot tub too which was an added bonus. Breakfast was great with a good choice and the hospitality was first class from the owners who couldn’t do enough for you . A fantastic hotel we will definitely be returning.
Negative section of review
There was nothing we didn’t like
Positive section of review
Apartment was spotless, beautifully decorated and presented. All facilities and a folder with information regarding our stay was available. Gill had provided tea and coffee as well as basic condiments. Also plenty of cleaning materials and refuse bags.We would definitely stay again.
Negative section of review
I found the hob very slow to heat up . So took time to get used to it. Would be useful to have a couple of extra blankets for those that need them.
Positive section of review
Location amazing in the centre of town Staff incredibly helpful and friendly Rooms nicely done and clean Great selection at breakfast Very flexible in check in/out times Parking easy and perfect
Negative section of review
Dinner food was a little disappointing, especially the caesar salad felt like minimal effort.
Positive section of review
Excellent location. The reception staff were attentive and quick to respond to our requests. The cleaning staff were excellent.
Negative section of review
Disappointing breakfast, nothing hot on offer. For the same money we could get a full cooked breakfast around the corner. The bar was served poorly by the bartender, so we didn’t bother after the first night and went elsewhere.
Positive section of review
Not too far from everything, clear instructions regarding key, second bedroom was a little tight but perfect for a night.
Positive section of review
Location and car parking facilities Staff friendly and helpful
Negative section of review
If I had to comment on one thing. It’s a minor issue. Where the mirror is positioned in the room. It would also been nice to have a plug socket near door by bathroom allowing to be able to plug in my hair dryer to do hair. Due to mirror and magnetic mirror in bathroom
Brighton & Hove, United Kingdom
Positive section of review
Beds were comfortable in the rooms. Friendly staff
Negative section of review
The bathroom was a little grotty, and breakfast was not great but edible! Check-in staff discussing a hotel complaint in front of me about another guest - I didn't think this was very professional.
Positive section of review
Bed was very comfortable.
Negative section of review
Couldn't us lift doors keep opening and closing, bathrooms need redoing, mould in shower which isn't very healthy.
Positive section of review
Location of hotel
Negative section of review
In need of repair. But work was on going.