How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Marks Tey Hotel ColchesterAverage review score: 6.8
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Positive section of review
room and bed were clean and well presented , Bed was comfortable Tea and coffee in the room was a bonus and with plenty of choice allowing for more than one cup of tea. bar and reception areas where clean and tidy even with the renovation's taking place
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Negative section of review
quiet hotel , bedroom clean and modern decor, bathroom was amazing and the shower was spot on and easy to use very modern and comfortable didn't get to use the pool and sauna myself but feed back from other colleagues that stayed was really positive.
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Homewood Hotel & Spa - Small Luxury Hotels of the WorldAverage review score: 9
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Positive section of review
Stunning property and wonderful helpful staff, very clean. Easy to park, nice spa facilities, great breakfast. Complimentary tea / coffee / bottled water
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Negative section of review
Set up of the room was odd, couldn’t really see the TV from any seating area, underfloor heating in bathroom in June turned the room into a sauna, music from bar downstairs heard clearly in the room but it was turned off at 11pm so no big deal.
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Motel One Manchester-Royal ExchangeAverage review score: 8.6
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Positive section of review
The reception staff are always welcoming especially Micheal who’s always smiling and very polite. The hotel is clean and comfortable and the location is perfect.
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Beech House HotelAverage review score: 8.6
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Positive section of review
Very quiet and comfortable, clean rooms. Staff friendly. Great location. I felt very safe.
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Belmont LlandudnoAverage review score: 8.9
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Positive section of review
Entrance and staff. The entrance was clean staff were very helpful and friendly.
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Negative section of review
Bedroom was a superior twin, not really superior.very compact. The wet room was in the middle, so you had to walk through the dip on the floor to get to the sink, which when wet was not good. That really needs changing. Very noisy at night hence ear plugs were given.
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Holiday Inn Express Folkestone Channel Tunnel, an IHG HotelAverage review score: 8.2
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Positive section of review
Great location, the rooms were clean and the staff were friendly.
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Negative section of review
Limited food was available and the hotel was quite expensive given it was a low-cost hotel.
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BCC Loch Ness CottagesAverage review score: 7.5
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Positive section of review
Nice location, pleasant surrounds, easy to get in.
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Negative section of review
Bathroom had no hand towel or soap, had to go buy some next day after arriving late. Double bed mattress was very worn and very uncomfortable. Bed linen felt old and unclean. Didn’t get a good sleep. A lot of mould on shower sealant especially behind shower door, broken tiles and broken bath surround. Heating system was turned down to minimal water temperature, which meant no hot water or heating worked. Had to google manual for heating system (boiler) to get it to warm up, no instructions left. there is no room thermostat / main temperature control. Fridge was very smelly, required all the shelves, and drawer be removed and inside cleaned due to old spillages not being cleaned up before we could use it. Yellow liquid at bottom of fridge. Broken light in bedroom above bunk bed was a hazard, missing lampshade and exposed halogen bulb in reach of children. Light bulb didn’t work anyway. No spare towels / linen were available. Was very basic accommodation.
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The WaterfrontAverage review score: 9
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Positive section of review
Lovely room ..spotless.
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Negative section of review
Quite a lot of stairs to room,. It should be noted this is a restaurant with rooms it is not a pub or a hotel so no lounge areas
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Dale Hill HotelAverage review score: 8
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Positive section of review
All round nice hotel
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Negative section of review
My food was below par (forgive the pun) a manky ‘catering supplies’ burger with the cheese burnt , as in welded to the top of the pattie. Too tired to complain , won’t stop me staying there again but will be more selective with my food choices
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Thanet HotelAverage review score: 5
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Positive section of review
Location.
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Negative section of review
Room was very dated. Stains on walls and ceiling. Poor ventilation in bathroom, tiles in the shower are crying for a new grout. Floor boards under the carpet are damaged and are squeaking. Hairdryer broken.
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