1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is really an oasis of tranquility. My partner and I were there for a weekend break and this was the perfect place to escape to. The grounds are beautifully taken care of and full of lovely little details that make the space very special. The hotel buildings are very nicely decorated with a lot of attention to detail. The hotel staff were so accommodating and made us feel completely at home. We ate our meals on the terrace in the garden and it was simply lovely.
Negative section of review
The pillows were not great and both my partner and I had stiff necks in the mornings. I would suggest the hotel offer neck supporting pillows for guests who need them.
Positive section of review
This was a perfect venue for our large family gathering. Staff were attentive and did their very best to ensure that we had a good experience. Our room overlooking the Isle of Arran was lovely, and the hotel facilities and restaurants are excellent. The swimming pool, sauna and steam room offer added luxury after a dip in the sea! We have stayed here several times and would definitely come again.
Negative section of review
We were grateful to the catering staff for working so hard, but the hotel was clearly short-staffed and this created some pressures on those who were serving. We hope that management will address this issue.
Positive section of review
Brilliant location, room was clean, parking onsite, the only member of staff was friendly & helpful
Negative section of review
Room was tired in need of updating, continental breakfast in room as time's limited for on site, bar available on site
Positive section of review
Good parking and location. Staff were very friendly and helpful. The food was excellent .
Positive section of review
location was excellent and the decor was good. Bed was comfortable.
Negative section of review
We had water stop automatically. It was resolved immediately, a notice to switch on / off general use water by the remote switching arrangement will help.
Positive section of review
Breakfast was great staff were excellent
Negative section of review
Only there one night
Positive section of review
Great location near the port.
Positive section of review
The bar was excellent
Negative section of review
Everything was great
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
All good