Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Deluxe - Address Dubai Mall - The Residence
- “The best hotel location, staff are very nice. the apartment is realy good and well maintained.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Studio na quadra da praia
- “I booked the apartment mainly to have a quiet place to work. The WiFi was fast enough to withstand online meetings, and the desk was perfect for working, there is even pen and paper, as well as plug adapters in the drawer. The host was very arranging, letting me stay a bit longer than planned. Could not recommend enough! Well worth the money!”
Canada

Lantzville Treehouse
- “Val and Merle are excellent hosts. The atmosphere was welcoming and positive. I highly recommend the treehouse to anyone needing a peaceful place to recharge their human battery. Everything a person needs.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

Foxglove Field Glamping
- “very lovely owner! and cute facilities”
Greece

Mandra Living-Kolonaki
- “Great location and quite! 10 minutes walking from the city center - easy communication”
Indonesia

Jawa House Private Villas
- “Good location if you’re happy to bike / walk to the main bar/ restaurant areas. It only took 10 mins max on a bike to either side of the island/ 20 mins walking. Nice and quiet. Very comfy and spacious”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

S-Dotonbori Hotel Namba - Self Check-In Only
- “We are in love with this place! It is like our home in Japan! The place ia super clean and equipped with more things than we could dream of! The location is perfect, just in the heart of Dotonbori. Don't worry about the comments that it is loud here - the street gets quiet at 22:30 each day and you can sleep like a baby. It is also close to everything. We couldnt have picked a better place! Also, the contact with the management is super fast. A family od 2 adults and 2 kids 😃”
Malaysia

Double Story in the Sky - Genting Windmill Duplex Suite
- “Cool and simple duplex design Easy check in and out Strategic location”
Netherlands

Bed and Breakfast Stinzenflora
- “Very clean room.in a very quiet area and an excellent breakfast supplied in the morning.”
Poland

Smile Apartments Center Kraków Old Town
- “It was super clean, compact yet spacious and quiet. This apartment is within walking distance to the main square and all the fabulous public transport systems. The bed was really comfortable and the bathroom was spacious with a great shower. The host was excellent at communicating and there were lovely special welcoming treats .”
Portugal

3HB Clube Humbria - All Inclusive
- “Great facilities, no queues for drinks, food, snacks. Excellent food options. Really enjoyed our stay here.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

THE BELONG BOUTIQUE HOTEL
- “Perfect location, comfy beds, clean rooms and bathrooms.”
Turkey

Interstar Hotel
- “Breakfast, top view,client service”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Lovely Charmouth cottage with log fire & garden close to beach
Charmouth, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Location just a few minutes walk from the beach and coastal path. Comfortable beds. Well equipped kitchen. Cosy sitting room. Nice garden to sit in. Great communication from the owner and getting access to the property was an easy process. A gift of Prosecco and nibbles was a really nice surprise on arrival. Lots of free available parking outside the cottage
- Negative section of review
  
  Not too much negative about our stay - however I will mention the following: The house is full of the owners personal belongings. I might expect this from an air b&b but not something I book on Booking.com. The house is very cluttered. It looked like they had just gone out for a couple of days and left everything as it was. Not a massive problem but I did feel like I was intruding on someone 's property. I felt like I shouldn't have been there .The garden furniture could have done with being cleaned before our arrival. The weather was nice so we did use the garden but could not sit on some of the chairs which were covered in bird poo . Fortunately there were enough good ones for us to use but they could all have benefitted from a wipe down. Cobwebs and spiders in the kitchen were also not great.
Reviewed: 15 June 2024 Stayed in June 2024

Louise United Kingdom
From € 113
The Barn
Monk Fryston, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The Barn is a little jewel set in a delightful small village. Warm welcome, exquisite decor (the property is very clean and the bed extremely comfortable) and a very fresh and healthy breakfast beautifully presented.
- Negative section of review
  
  Everything was perfect
Reviewed: 15 June 2024 Stayed in June 2024

Muriel United Kingdom
From € 372
St Martins Lane London
London, United Kingdom

Average review score: 8.7
- Positive section of review
  
  The hotel location was very central. Whether you wanted to go to the tourist attractions, visit the theatre or do some shopping it was all within walking distance.
- Negative section of review
  
  I didn't like the fact that the bathroom had no door.
Reviewed: 15 June 2024 Stayed in June 2024

Karen Canada
From € 124
Quilt and Croissants Guest House
Stratford-upon-Avon, United Kingdom

Average review score: 9.4
- Positive section of review
  
  What a lovely stay in a really good location. The property was great, the breakfast delicious, and Richard was a lovely host.
- Negative section of review
  
  There wasn't anything we didn't like.
Reviewed: 15 June 2024 Stayed in June 2024

Tessa United Kingdom
From € 87
Brighton Inn Boutique Guest Accommodation
Brighton & Hove, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Lovely room with hair dryer, straightener, fridge and a kettle. A rather big bathroom with a great shower.
- Negative section of review
  
  The towels in the room were dirty but 'masked' as clean ones as they were folded on the shelf as clean towels. One of the hand towels had brownish stains and it was damp, another two big towels were wet. This disappointed me since I booked one night at what I thought was a nice, rather pricey hotel so I was not expecting basic cleaning issues...
Reviewed: 15 June 2024 Stayed in June 2024

Maria United Kingdom
From € 113
Beachlands Hotel
Weston-super-Mare, United Kingdom

Average review score: 8.9
- Positive section of review
  
  It has a lovely pool which is very warm. The food is amazing and the staff are so friendly.
- Negative section of review
  
  Nothing
Reviewed: 15 June 2024 Stayed in June 2024

Petria United Kingdom
From € 170
Harbour Hotel & Spa Christchurch
Christchurch, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Location and service. Really good restaurant and menu. Welcoming and attentive staff
- Negative section of review
  
  Small bathroom.
Reviewed: 15 June 2024 Stayed in June 2024

Ian United Kingdom
From € 79
Mercure Cardiff Holland House Hotel & Spa
Cardiff, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Staff were very good, friendly and efficient
- Negative section of review
  
  Lifts out of order, safe in the room didn’t work
Reviewed: 15 June 2024 Stayed in June 2024

Roger United Kingdom
From € 59
west park hotel chalets
Clydebank, United Kingdom

Average review score: 6.2
- Positive section of review
  
  Friendly helpful staff
- Negative section of review
  
  No wifi
Reviewed: 15 June 2024 Stayed in June 2024

Norma United Kingdom
From € 200
DoubleTree by Hilton London - Hyde Park
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  location
- Negative section of review
  
  n/a
Reviewed: 15 June 2024 Stayed in April 2024

Inna United States