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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The views were amazing! The breakfast.. A good choice of fruits. The porridge was nice and the different toppings available . I never would have thought to top the porridge with the many choices they had on offer!! The room was spacious, a separate room for the toilet and shower.
Negative section of review
The porridge needed to be stired more as there was a skin on top. The bed could been bigger. I felt there wasn't enough room to move around. The mattress was comfy, though..There were two hairs on the wall of the shower. The one thing I am very picky about!!!
Positive section of review
Location location location.. what an absolute gem.. the view is amazing and tbh you would be hard to find anything close to it.. The lodge/cabin has everything you need for everything and more.. The horses roaming right outside was an extra special touch..
Positive section of review
It’s in a good area near the centre. The staff were all very nice and helpful. The only really good thing about the whole place was the bed. One of the comfiest beds I have ever slept in. It is good to have a dog friendly hotel .
Negative section of review
Hotel is about to be refurbished so was really beyond shabby. The carpets are all worn and tired, as is the bedroom furniture. The spa was awful and the pool was like a school swimming pool. The spa area smelt of damp/ sweaty feet. The hot tub was out of order. The loungers were shocking and only 5 in a huge hotel. The lockers were all broken and my clothes got stuck in one and took ages for the girl to prize it open . The breakfast was awful. The cheapest bacon and sausages, no croissants, dry large hotel and breakfast is from 7-11 but at 9.30 almost everything had run out . The coffee machine was broken and they ran out of bread and eggs . So many tables were full of plates and cups not cleared away. The coffee machine in the main bar was also broken. Worst of all it’s advertised as disabled friendly but there are stairs everywhere and the lift was broken. We booked accessible rooms and were not given them and we had to stay in a really grotty annexe that is too far to walk and had to drive there from reception. It felt like 80s student accommodation . The bedroom was boiling and you can only open the window a tiny bit as health and safety strap stopping it opening properly and the electric wall fan was so loud you could not sleep and have it on. It’s nice that it is dog friendly but we were not told we could not take her into the restaurant so we had to have breakfast on the landing outside the restaurant on two old tables pushed together!
Positive section of review
Clean room. Comfortable bed. Clean bathroom. 24 hour access with key codes etc. No food is provided but we knew that on booking. It was not a problem and enabled the price to be kept down.
Negative section of review
There was some road noise during the night.
Positive section of review
Was a work trip, staff couldn't have been more helpful, which made the stay a good one. Room was ok and the food was much better than expected. Thanks for a great stay :)
Negative section of review
having to work :) The hotel was spot on for a work stay!
Positive section of review
Great room with comfy bed and bathroom. Great breakfast. Because of things outside of our control they were able to book brilliant rooms for me either side of booking.
Negative section of review
nothing of note
Positive section of review
Friendly staff , parking on site worked well , clean rooms , hot and powerful shower , comfortable bed
Negative section of review
Bathrooms need a spruce up . Rooms a bit dowdy
Great Yarmouth, United Kingdom
Positive section of review
Great location and close to the clubhouse. Lay out for 6 beds wasn’t ideal.
Negative section of review
Beds were dirty, duvet and pillows dirty. Luckily we took our own bedding otherwise we would not have stayed. Had to remove mattress protector on double bed as it was dirty, stained and had hairs all over. Even tried flipping the mattress to see whether the other side was cleaner, unfortunately it wasn’t. Shower was poor, as the water didn’t come out of the shower head properly it came from the pipe.
Positive section of review
Very nice and clean
Negative section of review
Breakfast
Positive section of review
Good location
Negative section of review
The lifts 🤣