1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The outdoor areas were good and the hot tub was very good but see comments below to make these areas exceptional. The cottage was well set out and was well equipped and very well maintained. The remote location and views from the property were stunning.
Negative section of review
That you had to bring your own towels and that there were not enough logs included for the outside wood burning stove, which for the overall price paid in my view should be included. There was no gas bottle to light the burner/heater in the outside area and it did get cold when the wood burner ran out of logs. The extra £100 cost for the hot tub was excessive and not value for money and this should have been included in the cost already paid. The internet should have been set up/working ready for use and the barbecue in place when we arrived but staff member quickly sorted out these minor issues.
Robin Hood's Bay, United Kingdom
Positive section of review
Breakfast was good The room was far too small for 2 people and was very noisy with the kitchen below and a water tank above !!
Positive section of review
Simple, quiet, comfortable rooms. Some of the restaurant dishes were very nicely presented - they're getting there!
Negative section of review
Basic breakfast. Basic standard of table service in the restaurant. Basic restaurant menu.
Positive section of review
Great location for local golf clubs. Very pretty location Allowed us down early for breakfast as we had an early start.
Positive section of review
Location and views were beautiful . Easy and informative check in . Spa was lovely . Food was excellent as was service.
Negative section of review
Room was OK needs some repairs paint peeling off shower pressure needs looking at .
Positive section of review
Nice friendly staff and great location. Very clean spacious room. Excellent breakfast
Negative section of review
Nothing
Positive section of review
Breakfast was good, the room was nice and the host was friendly
Negative section of review
There was a strong constant smell of cigarette smoke which made it difficult to sleep and unfortunately detracted from the whole experience. Also no lock on the bedroom door.
Positive section of review
Location - Needed a place in Fort William Room - Was clean
Negative section of review
The light that came under the door kept me awake. The water pressure for the shower was extremely poor.
Positive section of review
Location Good breakfast
Positive section of review
Clean
Negative section of review
Extremely small Bed was a pull out sofa bed