1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is fab, right on the lough. The food was fab in the evening. We dined at the hotel both nights. We loved the pool and jacuzzi as we climbed Ben Nevis. So nice to come back and use those facilities.
Negative section of review
Breakfast was ok, plates cold.
Positive section of review
Friendly staff x Ideal location , close to train station but didn’t hear any trains . Spotlessly clean and very friendly and helpful staff
Negative section of review
Nothing
Positive section of review
Only thing to like was the young girl looking after the hotel entirely on her own.
Negative section of review
On arrival the hotel looked run down. There was a notice on the door to say WE ARE CLOSED call this number if you have a booking. We rang the number and a young girl let us in. She gave us our key and explained where our room was. The building had seen better days. We had expected to be able to eat at the hotel but as it wasn’t really open that was a no. Luckily we found a fab restaurant in Carnforth. I would recommend you remove this establishment from your website. Not a good ad for Booking.com. Has made me re-think if I should use the site.
Positive section of review
Very unhappy that I had to pay an extra £25.00 to get the keys
Negative section of review
I asked if we could use a second car parking space if the other accommodation was not in use. Was told no but the spaces remained empty the whole time. Ended up spending an extra £22.00 on parking
Positive section of review
The location and decor. Food prices very reasonable.
Negative section of review
Service was poor, albeit busy. Room was way too hot even with the windows all open and radiators off and 11C outside. The room was big but had the smallest TV I've ever seen. The washbasin in the ensuite was chipped in the bowl. Signs mandating what you can't do everywhere! Buffet breakfast at 0900 was almost gone and not replenished. Pre authorising £100 on credit card in case of damages .
Positive section of review
Beautiful place. Thank you.
Positive section of review
Loved the location
Negative section of review
No hot water!! Was a problem throughout the hotel the night we arrived and morning we left. Considering the inflated price due to concerts this should have been rectified immediately wasn’t even offered a partial refund
Weston-super-Mare, United Kingdom
Positive section of review
Friendly welcome
North Cornelly, United Kingdom
Positive section of review
Convenience
Negative section of review
Bathroom a bit shabby
Positive section of review
Location
Negative section of review
Seperate building. No room service