1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The flat was completely new and extremely well-furnished! The host provided us with new towels, the bedding was immaculate and extremely comfortable (even the third bed in the living room). There was everything you could possible need in the kitchen, including an air fryer!
Negative section of review
There was a delay in the installation of WiFi in the apartment so there wasn't any when we stayed, but the host did warn us and told us that the provider had delayed it and should be installed by now.
Positive section of review
The Room sizes vary wildly , The fourth floor accommodation is to be avoided as the rooms are no more than large cupboards, paying full rate for these rooms is an unfunny joke. Unable to fully un pack as there was no room.
Negative section of review
Full rate for Fourth floor rooms is a joke.
Positive section of review
I payed for a full cooked breakfast, but sorry to say,only 2 days of my stay way a cooked meal available. I believe the chef was away.The cold foods on offer where excellent my stay was 6 nights in all.
Negative section of review
The heating was not working, a fan heater was supplied. The door of my r oom was hard to open,as was the window..as I had to find a member of staff to help close the window. I found the steps up to the hotel, long and steep.I suggest a rail would help.
Positive section of review
Breakfast was excellent. All of the staff are friendly, professional and helpful. We particularly appreciated how welcome our dog was. There is a large park adjacent to the hotel ideal for dog walking.
Positive section of review
I stayed in one of hotel's cottages. It was well equipped and provided a great base to visit Falmouth and surrounding area
Negative section of review
Would be helpful to have a plastic or glass bowl for microwave - a minor point though
Positive section of review
We had a wonderful stay. The location right by the lake was perfect. The food was excellent and the staff was very helpful.
Positive section of review
The Staff were really lovely friendly its a family run small hotel.
Negative section of review
Everything was Brilliant Steep slopes to accommodate Not good for Disabled Stairs to the rooms
Positive section of review
Great location, comfy bed, value for money
Negative section of review
Not enough hangers
Positive section of review
The rooms were spacious and comfortable
Negative section of review
N/A
Positive section of review
Stunningly kept
Negative section of review
Nothing