1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable beds and spacious room. Location close to the airport which is what we were looking for. The old building is attractive and plenty of parking.
Negative section of review
The receptionist booking us in was poor..indifferent, disinterested and unhelpful. He scribbled the location of our room on a map and dismissed us! The rooms are difficult to find and a long way from the main building …in our case 2 lifts and stairs were involved. Food and drink service were average. They forgot to put 2 drinks on our food bill and called our room after we had gone to bed and were asleep to ask us to come back down and pay when it could have been done on check out in the morning!
Positive section of review
Great location, spacious room which was tastefully decoration and functional. Very good breakfast and friendly chef/staff.
Negative section of review
The shower head needs descaling
Positive section of review
Stunning location! The hotel was very clean, room was small but immaculate and cosy. The staff were friendly and welcoming.
Negative section of review
Nothing
Positive section of review
masses of charm, beautiful location, engaging and knowledgeable host, excellent tea making facilities, great breakfast
Negative section of review
Electric shower struggled to deliver
Positive section of review
I had fish and chips for the evening meal, which was ample and tasty. The location was central to the town.
Negative section of review
It wasn't clear on how to check in, you just had to stand in the queue at the bar, and wait your turn. When I bypassed it and asked a member of staff, I was greeted with 'in a minute' I booked a family deluxe room but got a family room right next to the beer garden, which wasn't the best. We had to walk past the beer garden to get back into the pub, the comments that was made by the Stagg doo as we went past wasn't appropriate. The evening meal I had booked was a bit disorganised and the waitress was a bit rude.
Positive section of review
Great location a short walk from earls court station + a very reasonable price for london
Negative section of review
I arrived after a very early start + got to the hotel to leave my suitcase but the very helpful man on receptionist let me have early check in 😀 this was very helpful.
Positive section of review
Room design, bathroom.
Negative section of review
Breakfast was delicious, but it wasn't big enough.
Positive section of review
The location
Negative section of review
The room didn’t feel fresh.
Brighton & Hove, United Kingdom
Positive section of review
Lovely views
Negative section of review
The property is quite tired, the front door is hard to lock, leaking kitchen tap, and a blown worktop. No lighting a night from the car parking to the property is also not ideal for dogs as no green spaces around and again not an ideal walk to the dog beach in darker mornings or nights
Positive section of review
Everything
Negative section of review
Nothing