1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly, welcoming and helpful staff. Facilities in room and bathroom were excellent. Breakfast was very good. Other meals were good but perhaps a little expensive. We really enjoyed our stay and can recommend Bertram's.
Positive section of review
Very clean, quiet and comfortable room. The location was convenient and perfect for where I needed to be. Close to Olympia, Kensington Gardens and The Albert Hall. I will definitely stay again.
Negative section of review
Can’t think of anything.
Positive section of review
Great location for easy access to all that the city centre offers. All major attractions a mere 10-15 minute walk. Room was large and clean,
Negative section of review
buffet breakfast was nice & well cooked if a little short on options Hotel was a little out dated in communal areas and untidy store rooms were left open
Positive section of review
The room was clean, well equipped and extremely spacious. We were delighted with our choice and would definitely stay here again.
Negative section of review
Nothing
Positive section of review
The apartment was perfect, in a great location. I would not fault it on anything. The host experience was fantastic.
Negative section of review
Nothing
Positive section of review
Clean, cosy and ideal for our needs. Great location with easy access to private enclosed garden space.
Positive section of review
Lovely friendly hosts, very accommodating as we arrived early. Lovely breakfast with great choice.
Positive section of review
Everything went well. Relaxed and friendly atmosphere. Well managed and very comfortable.
Negative section of review
There was not anything we did not like.
Positive section of review
Friendly well maintained good location
Negative section of review
Nothing
Positive section of review
Was clean
Negative section of review
Rooms were dated and could have been refurbished