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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked everything, especially our host Joan who was very friendly, happy, and helpful. Breakfast was first class, cooked by Joan, rooms were beautifully appointed, beds very comfortable. Position is few steps from either the shops, the water, or pubs and restaurants. Across the road to the beautiful Tewkesbury Abbey. Don't miss eating at Salerno Italian restaurant two steps away from the accommodation. Private parking in the back yard of the property is accessed by a laneway. The weekend we were there (1 night only and we wished we had longer) was the Big Weekend and it was very crowded on the Saturday, the activity centred around the water. On the Sunday it was more relaxed. We really enjoyed both days. Thanks Joan for a wonderful stay.
Negative section of review
Absolutely nothing.
Positive section of review
Very good breakfast, the option of having it on the table/courtyard outside the room rather than in the dining room was a very nice touch. The person who served breakfast also came back to check everything was OK and if there was anything else we wanted. Room and bed was very comfortable, clean, everything worked/ was in very good condition. I've stayed in plenty of places that call themselves "boutique", might have started that way, have great photos, but the reality a few years in is different.... The standard of the room here was excellent and worth the price.
Negative section of review
There wasn't anything I didn't like, so the following is trying to be helpful rather than being critical. What would have made me rate it higher than an 8/10 would have been a bit more enthusiasm/sharing of local knowledge- we didn't know the local area so asked for some recommendations re walks and places to eat. I know these kind of questions/potential responses can be fraught with danger as everyone's tastes are different, but we were none the wiser by the end of what ended up as quite a short conversation.
Positive section of review
The breakfast was lovely, had variety of cereals Toast, butter, jam provided, fresh orange juice as well! Local was good easy to get around for me to the shops and parks.
Negative section of review
Unfortunately l didn't use the toaster provided in the room due to being used regularly by other people it didn't loon like it had been cleaned out, but also we're the bread goes in the sliced sections it was very black.
Positive section of review
I loved how bright and airy then place was. It was exceptionally clean and the hot water was so good.
Negative section of review
There was nothing we didn’t like.
Positive section of review
Great spot opposite Hyde Park with pubs, cafes and restaurants close by.
Negative section of review
Carpet was a bit Stained, possibly old water damage and the bathroom door handle felt like it was coming off but this didn't affect our stay and we would stay there again.
Positive section of review
Everything was absolutely lovely staff were so lovely
Negative section of review
Nothing it was nice clean tidy bed was amazing would get some smart tv that’s my only bad comment
Positive section of review
Great staff good value nice food comfortable
Negative section of review
Nothing
Positive section of review
Great staff. Lucky the cat was a treat.
Positive section of review
The staff are excellent
Negative section of review
Didn't have enough parking space and no ramp for disabled
Westcliff On Sea, United Kingdom
Positive section of review
All facilities
Negative section of review
WiFi not working therefore no tv.