1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were amazing with us and my little one. Greeted with a box of goodies when we arrived and couldn’t be more helpful. Breakfast was also really yummy although bacon could’ve been a tad more cooked! It was still delicious.
Negative section of review
Nothing
Positive section of review
Close proximity to the airport. Only had a carry on shoulder bag so comfortable 10min stroll to departures from hotel. Use it when I have an early morning flight. Large room for a couple.
Negative section of review
On going Maintenance work at Airport would cause some issues to travellers with suitcases trying to get to airport due to distant drop off place in operation.
Positive section of review
Had a refresh since our last visit. Staff were warm and friendly. Room was perfect and a great price. Great value for money and so central to everything in Folkstone.
Negative section of review
Only the wall paper was a bit old fashion but nothing else.
Positive section of review
The hotel is in a great location and I like the spa facilities too. Breakfast is well organised with a good selection.
Positive section of review
The apartment has everything you need, bed was okay. Nice that there was a big telly. Close to a bus stop.
Negative section of review
Keys collecting was a 10min walk. Not nice to do with suitcases.. The apartment is in a bad state. Paint is falling of walls and most things are damaged. Also it was clean on first glance, but please do not look next to cupboards.. The bathroom window would not open, and the fan did not work. It was very warm throughout the whole apartment.
Positive section of review
Everything was lovely, very clean. I would definitely stay there again
Positive section of review
Great location, friendly staff and good home cooked pub food.
Negative section of review
Terrible wi-fi signal everywhere, especially in the rooms. Could hear the party in the bar downstairs in our room.
Positive section of review
Friendly staff cleanliness breakfast
Negative section of review
Nothing
Positive section of review
Food was nice beer ok staff
Negative section of review
Could do with lick of paint here and there Rooms had old smell about them no plugs nere by ty only had 3 channels Should of just stayed in car
Positive section of review
Nothing other than location
Negative section of review
Just about everything it was unclean with broken radiators and toilet as well as no hot water rubbish in drawers and unclean bedding alongside other broken furniture