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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was great for central Cardiff, close to shops & restaurants. Approx 10min walk to the castle. The room was spacious, the bed was huge & comfortable. The room had hairdryer/safe/fan & iron/ironing board as well as everything else you’d expect. Reception staff were polite & friendly. Overall the hotel had a modern, quality feel, it was clean & I would definitely stay again.
Negative section of review
Generally everything was great, just a couple of little things - The toilet seat was broken when we arrived, we notified reception & it was fixed straight away. And there was only 1 pillow per person which was quite flat, no spares & by the time we realised (late at night), we didnt want to ask for another. So just a couple of things really.
Positive section of review
The room was great, really lovely having the space to sit and look out at the world too. Close to places to eat.
Negative section of review
It was very warm (our stay was in June) and eerie couldn’t get a breeze through to cool the room down very easily but other than that it was great.
Positive section of review
Beautiful hotel, clean and comfy, great facilities (living space, kitchenette, gym, etc), friendly staff.
Negative section of review
Restaurant was closed.
Positive section of review
Very comfortable flat. Everything i needed was there. Good location for going to Bideford and appledore
Positive section of review
Ummmm the breakfast came quickly but then again the bacon was probably cooked yesterday.
Negative section of review
Dogs running around the room above. Broken thermostat so the heating stayed on, window opens enough to slide your hand out and then you find a seagull nest outside the window.
Positive section of review
Staff were SO friendly and helpful!!! Clean modern and comfortable bed!
Negative section of review
Room was small
Positive section of review
Good location ,neat and clean property
Positive section of review
Amazing hosts and spotlessly clean
Negative section of review
Honestly can’t find a fault, it was perfect
Positive section of review
Convenient for my onward trip
Negative section of review
Other guests in the corridors leaving at 4.20 but that’s not the hotels fault
Positive section of review
Close to Southsea sea front
Negative section of review
Parking slightly difficult