1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Such a beautiful house in lovely grounds. Staff were all very friendly. The food & wine were truly delicious. Our room Stable View was spacious and comfortable with a huge bath/ shower room.
Negative section of review
The duvet was a synthetic one which was hot & sweaty.
Positive section of review
Wonderful location & views. Short walk to lake. Lovely siting area and garden. Very helpful staff. The need for a total upgrade & redecoration was off set by helpful staff and the location
Negative section of review
The hotel is in great need of refurbishment and upgrade !! But it was good value for money. Without the location and views we would have stayed elsewhere!!
Positive section of review
The selection of food for breakfast was excellent. Although there were no fried eggs and the scrambled eggs were a little cold
Negative section of review
no fried eggs and scrambled eggs were a little cold
Positive section of review
Public areas are very nice. Lovely bar/restaurant area. Staff friendly and efficient. Free parking.
Negative section of review
Comfortable room but a little tired. Stained carpet, broken curtain rail. Shower took 5 min to heat up. Signs of water leak.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location excellent with private parking. Cosy bar with nice food.
Negative section of review
Tiny lift with no inner door
East Grinstead, United Kingdom
Positive section of review
Very clean staff in every area were and
Positive section of review
Location, staff, and layout
Newcastle upon Tyne, United Kingdom
Positive section of review
All was very good
Positive section of review
Location good
Negative section of review
Turn the heating on Clean the room before I stay there. The bins had not been emptied, there were used towels in the bathroom. Not 100% sure sheets were clean
Positive section of review
Nothing
Negative section of review
Extremely cold room , no heating . Dusty damp smell, draft from windows . Shower head not fixed properly , carpet felt cold. Lots and lots of noise in hotel above us like moving furniture every night . Breakfast not included in extortionate price . Restaurant connected was awful . I was unable to complain as I stayed in Peterborough for my Dads funeral .