Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Pullman Dubai Downtown
- “Central location and cleanliness”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Casa Lee Hostel
- “Hostel is well located. Very friendly host, taking good care of the guests. Really enjoyed my stay.”
Canada

Stylish Suite at 300 Front Street W
- “Fabulous location, close to all main tourist places. Cafes and retaurants close by for all meals of the day. Views of Toronto from the balcony, particularly at night with all the lights Well appointed in all areas, particularly liked the laundry facility and the drying/airing room. (this is such a bonus for travellers like us who travel fairly light and like to launder/iron their clothing at the appartment) The shower....probably the best shower we've had and certainly the most powerful. Internet/ TV /Cable. Very strong download/upload speeds (you lucky people)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Sweet Home Hotel
- “the staff there was so welcoming, great hotel with everything we needed! Did not expect such a nice experience”
Indonesia

Amnaya Resort Nusa Dua
- “Very nice resort in Nusa Dua for everyone who want to stay in a bit smaller and more personal hotel in Nusa Dua. Super friendly staff, great food an perfect swimming pool to relax.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Miyako City Osaka Hommachi
- “Convenient location near train station and stores, perfect room, very clean & comfortable. The staff were exceptionally helpful and kind. The guest lounge was well-replenished all the time. I lived my stay here. 💯 Would totally recommend & even return! 🫶🏽”
Malaysia

CITI HOTEL @ KL SENTRAL
- “Clean and comfortable beds.”
Netherlands

Appartement La Charrette
- “Spacious apartment with everything that you need!”
Poland

Hotel Arłamów
- “Excellent spa, especially the hammam ritual and sauna she-master. Golf academy - wonderful teacher Janek, Everything perfect, thank you- we will be back ❤️”
Portugal

Rosário Suites Townhouse - Adults Only
- “The room was clean and really beautiful. We really loved that there was a bottle of water and nespresso machine for coffee and water heater. The personnel was kind and helpful. The dining area was lovely, breakfast was delicious. The suites are located near some local sights and the bus stations. We would definitely come back here!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Malibu Beach Bungalows
- “Great resort close to a beautiful beach, quiet, the bigger bungalow was spacious and comfortable, they also cleaned and changed bed sheets everyday. The swimming pool is lovely, in an also beautiful garden. We really enjoyed our stay”
Turkey

Divan Istanbul
- “Room is good size and very good bathroom. Location is perfect, you can do a lot of things walking. Gym is quite good and SPA as well, with sauna and massage available. Breakfast was awesome and service in general top quality.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £69
Chester House Guest House
Chester, United Kingdom

Average review score: 9
- Positive section of review
  
  Location excellent. Room great. Lovely decor. Toiletries and lovely fluffy towels in ensuite. Chocolates on pillows! Coffee and tea making facilities. Microwave and fridge in Room. Friendly greeting by Ray. 5 minutes walk from good restaurants and pubs. Superb Chinese meal at Shaghai.
- Negative section of review
  
  Breakfast good, but beware Gestapo ladies ! Breakfast between 8am and 9am means just that. We arrived 8.45am, expecting the usual 30 minute grace to enjoy after 9am. No way! Surprised when asked how we wanted our eggs after being told to help ourselves to the buffet breakfast. Good choice of food and fresh. Whilst eating our cereal, fruit and yoghurt starters we watched a fried egg and scrambled egg cool and congeal in front of us. Hubby enjoyed his cooked breakfast and added his fried egg. I decided to skip my cold scrambled egg and went straight to toast and cheese. Dishes whipped away as barely placed cutlery down. Coffee machine made excellent coffee. But when hubbie went for second cup the machine was switched off and they refused to switch it back on. Caput sign! This was only 9.10am! A couple arrived at 9am and were told that breakfast had finished. They were reluctantly told to sit down and help themselves quickly to whatever was still on offer. They had thought it was 8am to 10am as per weekend. I offered them my scrambled egg! We were initially put off by this. But had enjoyed the facilities , room and location so much, decided it wasn't a deal breaker and would return but arrive for breakfast at least 30minutes before shutdown....
Reviewed: 2 May 2024 Stayed in April 2024

John United Kingdom
From £116
Wykeham Arms
Winchester, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Very comfortable, fabulous location, very pleasant and helpful staff. Breakfast was lovely. We would happily stay again.
- Negative section of review
  
  Bedside lamps flickered a lot, it is an old building though (part of the charm!). One night was very noisy in the pub. It is a pub though so can't be avoided really.
Reviewed: 2 May 2024 Stayed in May 2024

Alice United Kingdom
From £60
Red Lion Hotel
Basingstoke, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Staff brilliant and helpful, clean and fab location!
- Negative section of review
  
  Unfortunately break was spoilt by the bed badly needing a new mattress! Lumpy with protruding springs you can feel does not make a good sleep which defeats the object of a hotel as to sleep is the selling point. The only reason I didn't score it the lowest points was because the staff were so nice polite and helpful.
Reviewed: 2 May 2024 Stayed in May 2024

Lorraine United Kingdom
From £101
Courtyard by Marriott Glasgow Airport
Paisley, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location to the airport. Staff. Room. Breakfast.
Reviewed: 2 May 2024 Stayed in May 2024

Pauline United Kingdom
From £77
Cove Paradise Street
Liverpool, United Kingdom

Average review score: 9
- Positive section of review
  
  Excellent standard and quality of accommodation
- Negative section of review
  
  Would have been helpful to have details of onsite parking ahead of arrival
Reviewed: 2 May 2024 Stayed in April 2024

K United Kingdom
From £85
Hyatt Centric Cambridge
Cambridge, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Clean, spacious room, friendly staff
- Negative section of review
  
  The room was missing the control remote.
Reviewed: 2 May 2024 Stayed in May 2024

Jair Ireland
From £121
Bloc Hotel London Gatwick Airport
Horley, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Simple clean easy to use
- Negative section of review
  
  Nothing.
Reviewed: 2 May 2024 Stayed in May 2024

Roy United Kingdom
From £130
Holdsworth House Hotel
Halifax, United Kingdom

Average review score: 8.7
- Positive section of review
  
  leaving the next day
- Negative section of review
  
  the room was small for £155 POUNDS not value for money and the food was poor
Reviewed: 2 May 2024 Stayed in May 2024

paul United Kingdom
From £72
Wortley Hall Sheffield
Barnsley, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Beautiful grounds
- Negative section of review
  
  Restaurant was closed so only bar service with few tables to sit and eat at. Place smells musty and could use a deep clean. WiFi is awful as is phone signal. Room was very basic and lacked ironing facilities-you have to use the ironing room! Ha!
Reviewed: 2 May 2024 Stayed in May 2024

Anthony United Kingdom
From £165
Assembly Leicester Square
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Good location.
- Negative section of review
  
  Room wasn’t particularly clean - I found the decor amusing but might be a bit suggestive for some
Reviewed: 2 May 2024 Stayed in May 2024

Sian United Kingdom