1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfast was fine, the staff were all very helpful and friendly. The room was okay but it’s location wasn’t great although the hotel itself is in a good location.
Negative section of review
The bedside lights on one side didn’t work and we were told the fault wasn’t fixable during our stay. The hairdryer supplied didn’t work and had to be replaced but the new one was dirty with fluff. There didn’t seem much point in getting another replacement! We had no view out of the window except the car park, and for what we paid (£100 per night including the dog charges) I would have expected a bit more. The hotel needs updating and decorating, it’s looking a little dated.
Newcastle upon Tyne, United Kingdom
Positive section of review
The room was quiet as it looked over the rear of the hotel. Parking was good round the back. The breakfast was very good. The staff were really helpful.
Negative section of review
Nothing really. We were in the building over the road, but this was not inconvenient.
Positive section of review
Relaxed nice staff expecially Rithvik on reception ,close to everything bar on site .
Positive section of review
Very good location, easy to go anywhere
Negative section of review
Very difficult to get keys to open the apartment when checking and check out. We have to walk away couple streets to find the shop to get the keys from. This is unfriendly for the people who unfamiliar with the area. There was no light 💡 in one bedroom, the owner didn’t fix it, instead to offer an extension cord to cross the corridor to plug in outside the bedroom which is an unsafe practice and potentially dangerous if trapped down by the electrical cord. The window curtains string in the living room and a handle in the bedroom needs to be replaced.
Positive section of review
nice room very good breakfast and food
Positive section of review
Friendly staff nice common room
Positive section of review
Clean, safe and quiet location.
Negative section of review
Away from the centre of the city and a bit pricy for what you got.
Positive section of review
Staff was very helpful.
Positive section of review
Location
Negative section of review
Flor carpet looked very tired with a few stains
Positive section of review
Nothing
Negative section of review
on arrival told resturaunt closed, bed was stained n had hairs all over pillow and too top it off window leaked and poured in with rain needless too say we didnt stay and had too go threw booking for a refund, whole place just felt dirty and too say its been refurbished it must have been on a shoe string. other may have a diff view but our room was awful 108.