1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great stay if you want a traditional pub experience. Very nice room, comfortable bed. The town of Arundel is full of character and history, the Swan Hotel is an excellent choice, good breakfast and dinner was very nice as well.
Negative section of review
Stairs can be a bit of a problem if you have heavy suitcases but understandable when you stay in a heritage building.
Positive section of review
We felt the hotel was exceptional value for money. We've previously paid more for far worse. Staff were great, lovely spacious bar. Room was a lot better than we thought it would be. V. Happy with breakfast.
Negative section of review
Have literally got no complaints. Will definitely be staying there again when visiting Leeds.
Positive section of review
Great location, away from the busy parts of London but a short walk to buses and underground. Room was very spacious and comfortable, great breakfast.
Negative section of review
Nothing to dislike
Positive section of review
Location for t5 flight. Staff polite and attentive. Beds are wonderful to sleep in.
Negative section of review
Breakfast wasn't no way as good as the last time I stayed. Admittedly, it's been sometime (pre covid). The quality of cooked food wasn't so good. Previously, it was cooked to order. Now, it sits under heat lamps. Food temperature was cooler than expected. Scrambled egg in particular was poor, bland and lacking in texture (probably powdered which is very poor for 5* and this cost. Disappointed
Positive section of review
The staff were very friendly and always happy to help.
Negative section of review
Nothing
Positive section of review
Great location. Staff helpful & friendly
Bishops Stortford, United Kingdom
Positive section of review
Clean and convenient and friendly staff
Negative section of review
Mattresses were very old and lumpy they need new ones
Positive section of review
Good value. Had a good nights sleep
Negative section of review
Could have done with more than one pillow per bed
Positive section of review
Very clean Staff very friendly
Negative section of review
Glass mugs in room
Positive section of review
Clean and modern.
Negative section of review
The hotel is situated in the middle of no where. Inverness is 10 miles away. So I had to drive every day the 20 miles to get to the city. There is nothing else there. Using the airport fine. But for anything else no! I booked a top floor ( specifically ) and got given a middle floor room. The noise from the selfish ignorant person above meant I left the room at 0300 because I could not sleep. When I told the staff ……..useless. Never never again