1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Once I had got in to the flat and read the rulebook it was ok. Double bed with towels laid on settee and table in the kitchen. There was a bath, a shower and a toilet in the bathroom. There wasn't much noise from the flat upstairs or from Forest Road outside. With the bedroom door shut and the curtains shut, when you turned the light off it was pitch black. You are given instructions which could be clearer, but I eventually got in. Key for the front door in a key locker gets you into the hallway and number 1 is in front of you. The screen pad that you put the code in is at the top of the door, don't touch the handle and the pad lights up.
Negative section of review
Whilst there was hot water, the radiators weren't on. The duvet was warm though.
Positive section of review
Everything. Simply, everything. The staff were incredible from the moment we arrived to celebrate my boyfriend’s 40th. The food was devine, lots of beautiful and thoughtful touches in the room and the spa is one of a kind. Let alone how much history is steeped in the building.
Negative section of review
Nothing. Completely faultless
Positive section of review
Cosy clean but not providing towels was not good. Imagine people travelling from abroad they are not packing towels
Negative section of review
I think the kitchen could have tea bags and slat and pepper just felt v basic and not welcoming
Billinge, United Kingdom
Positive section of review
Was a lovely cottage. Well situated. Just up the road from shops & take always.
Negative section of review
The bed linen didn’t smell clean & fresh. Human hairs in both beds on pillows & sheet. What looked like skin on the foot end on bed sheet. Bins in garden needed emptying ! Was such a shame because the cottage could’ve been so nice.
Positive section of review
Nice and peaceful quiet and tranquil ideal for walks with dogs
Negative section of review
Weather didn't help at time of stay found it cold in cabin as heating was to only sett to 20 degrees and couldn't get any warmer than that. Sink wouldn't drain properly on sweet sink lovely stay otherwise
Positive section of review
Great location, clean rooms, and fantastic prices.
Negative section of review
No coffee making facilities in the room.
Positive section of review
Beds comfy, run down shame really.
Negative section of review
Staff pretty cool.
Positive section of review
Location, Breakfast
Negative section of review
Parking Charge high when actually hotel using NCP car park. Though staff very good bar lounge not that comfortable and more like a grand old 1st class rail station waiting room.
Positive section of review
It was lovely x X
Positive section of review
Everything