1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Impressive building with prominent position overlooking Blackheath common. Internally well laid out with plenty of options to move around and good lifts. Beautiful gardens - lain with marquees for three weddings - very English with cosmopolitan staff and customers. Easy parking, great staff and rooms clean, very comfy and secure. Great tech - tv and WiFi signals really good. Finally really appreciated the empathy shown to us by one of the hotel chiefs - Julie. Lovely gesture that will always be remembered. Service simply way beyond that of the major chains. Lovely stay in every respect.
Negative section of review
Nothing to dislike
Positive section of review
The hotel adjoins Inverness railway station and so was ideal for us as we were taking a rail tour of Scotland. The magnificent interior reflects its Victorian origins. We found the staff helpful and friendly, with a good selection of food at breakfast and an excellent dinner on the one night we ate in the hotel. Our room was exceptionally large and comfortable.
Negative section of review
Despite the grandeur of the hotel it is a little frayed in places, with some chipped paintwork, sash windows in poor condition and torn curtains in our room. However, whilst noticeable and deserving of attention by the management, these shortcomings did not seriously detract from our stay.
Positive section of review
Lovely hotel with incredibly helpful and friendly staff. Clean and comfortable with a good size room for the 3 of us. The breakfast deserves a special mention, it was superb.
Positive section of review
Room very comfortable and clean. Breakfast excellent. Staff friendly.
Negative section of review
Nothing
Positive section of review
Lovely room, beautiful views, quiet area, just perfect
Negative section of review
There really is nothing to dislike would certainly stay again and again
Positive section of review
Nice friendly staff, breakfast was excellent
Negative section of review
The weather
Positive section of review
Very comfortable, clean and friendly
Negative section of review
Dragging our bags up the stairs
Positive section of review
Location / security
Negative section of review
Tv kept turning on and off every few seconds
Positive section of review
Location and staff
Negative section of review
Nothing
Positive section of review
Very easy to find