1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is listed as "Staffords' oldest inn". It certainly had character! The location was spot on and the parking was perfect for this stay. I wouldn't hesitate returning again if in the area. Staff were friendly and happy to oblige. Nice choice of draught beers in the bar. The evening meal was superb! Rare steak hand cooked to perfection by the resident (and happy/sociable) chef! It's a real treat these days to get food cooked correctly! They even had a gluten free menu.
Negative section of review
The decor in the rooms is a bit shoddy - it's not bad - it's just "the final 5%" rough around the edges..... VERY squeeky floorboards in the room - poor guests in the room below - almost as squeeky as my knees climbing the stairs to the 2nd floor (steep and twisted....the stairs not my knees hahaha) but nothing that would stop me returning again!
Positive section of review
Late check in due to train delay.Kind staff.Clean.Ensuite.Quiet.Easy bus to centre.Lovely bar and restaurant 200 metres.
Negative section of review
Could be an issue for people unable to manage stairs.No lift.Expensive(due to bank holiday weekend).
Positive section of review
We used to love staying here, it’s a good location. We have been numerous times before, Very handy
Negative section of review
The past couple times we’ve stayed the rooms were poor, seemed quite run down and dirty. A fire alarm has gone off twice now anytime we’ve stayed. Ofcourse not your fault as this can’t be helped, previous time I stayed we had a fire alarm at 3am, I had also paid for a late checkout when I had a housekeeper walk in on me just out a shower and seen me topless which was pretty mortifying, I then had a member of staff come up 10 minutes later banging on our door reminding us checkout was at 11 when we shouted we paid for a 1pm checkout she just said ‘oh okay and left’ with no apology. I was absolutely mortified walking out
Positive section of review
Breakfast was basic but ok , look like there was a shortage of staff
Negative section of review
Staff in the evening didn't want to see drinks, again looks like shortage of staff, chipped tea cups in the room only one tea bag and milk
Positive section of review
Lovely breakfast with very helpful staff, Location - excellent
Negative section of review
The room required a bit of repainting
Positive section of review
Very clean, good facilities and very attentive staff.
Negative section of review
Very small cramped room and very hot!
Positive section of review
Traditional, clean, comfortable.
Positive section of review
Everything was nice
Negative section of review
When I booked or when I booked in at no point was I told that there was a wedding going on where the music would be blaring out till around 12.45
Positive section of review
Good Location
Negative section of review
No daylight in the basement room, too cramped
Positive section of review
It was clean.
Negative section of review
Weber I walked into the room it absolutely stank of cigarettes. As a non smoker it was awful. I to open the window and spray the room.