How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Coach House @ The BoothAverage review score: 9
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Positive section of review
The accomodations layout was well thought out, and had been finished to a high standard. It was cosy but never felt small. It had everything we needed for a weekend away. Would definitely stay again.
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The Bridge House HotelAverage review score: 5.5
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Positive section of review
Absolutely awful. room cleanliness was disgusting, mold all up the walls, dirt everywhere, beds had bed bugs and we all got bitten. overall the worst place I have ever stayed in.
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Negative section of review
everything mainly getting bit by bed bugs and breathing in mould.
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Hampton by Hilton Liverpool John Lennon AirportAverage review score: 7.4
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Positive section of review
We had tea was lovely food lover staff room was lovely beds comfortable only a few min walk up airport recommend this hotel
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Sneaton CastleAverage review score: 9.4
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Positive section of review
Everything !! Location beautiful room lovely restaurant friendly staff would highly recommend.
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Peter Scott House BirminghamAverage review score: 7.6
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Positive section of review
Location was excellent for access to the Queen Elizabeth Hospital for a conference event
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Negative section of review
the lift was out of order and my room was on the second floor
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SEACLIFF ROAD APARTMENTAverage review score: 9.7
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Positive section of review
Excellent location, clean, good free parking outside. V comfortable beds and bedding
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Negative section of review
It is on the 1st floor and the living room is upstairs. It’s clear that this is the case but was a bit much for my mum with poor mobility. This was not the properties problem but I should have thought about it more!
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*Family Home in Mumbles. Close to the Beach*Average review score: 8.7
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Positive section of review
Located close to beach, shops and facilities
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Negative section of review
Parking only for a small car. Roadside parking is reserved for local residents - this would be difficult for a larger family,
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The Z Hotel GlasgowAverage review score: 8.3
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Positive section of review
One of the best hotels in Glasgow. Love it.
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Rivelyn Hotel Bar & RestaurantAverage review score: 7.9
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Positive section of review
Everything was great
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Negative section of review
Nothing
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Head of the RiverAverage review score: 8.1
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Positive section of review
Location
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Negative section of review
The staff at the reception were not exactly pleasant or welcoming. They did not give any information about the room facilities. At the time of check out, the reception staff's behavior was unreasonable. My wife had requested for half an hour grace ( 11.30 am instead of 11 am) for checking out, which was grudgingly accepted. She was at reception with the luggage at 11.30. However, the staff person was busy on the phone. At 11.35, she told us to pay 20 pounds as we were late by 5 min!. She then rudely told us that we have kept the cleaning staff waiting and wasted their time. We were shocked but did not say much and paid up. This episode is the only bad memory we are carrying back home in an otherwise wonderful trip. We have traveled across the world, including multiple trips to the UK, and stayed in the best of the hotels. It is not so much about 20 pounds as it is about the extremely rude behavior of the staff person at the reception.
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