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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was lovely. Very big, one room with a sofa and large TV. Nice bedroom, comfy bed. Nice touch to have two large fans in the room to keep it cool during the warm weather. The location couldn't be better. Directly opposite the BIC and right on the seafront. Just a few minutes walk to the town centre. Perfect! Breakfast was really nice. Good quality produce and very well cooked. I have to give a special mention to Alice on reception who greeted us with a smile and was very helpful throughout our stay. A lovely lady who is a credit to the hotel. We will definitely be back!
Negative section of review
My only gripe, and this is the only negative I could find during my stay, is that although the food quality was top notch, the sauces provided to accompany the Full English breakfast were cheap sachets and not very nice. Please get some HP and Heinz. It might cost a few extra pennies but it makes a huge difference. For such a lovely hotel it makes no sense to scrimp on something that many people will experience in their final hour at the hotel.
Positive section of review
It was brilliant! The whole place is really beautiful with stunning views! The rooms are clean, cosy, and with soft pillows and beds. Every nook and cranny has a thoughtful touch. And the service was really good. Paul and Mairi were so accommodating and friendly. Our stay was definitely relaxing.
Positive section of review
Located in a perfect spot , just off the front, lovely owners who would do anything for you, coffee, tea making facilities plentiful, fridge with milk and bottled water , lovely and clean rooms , comfy beds, towels and toiletries provided overall a great hotel in a perfect spot
Positive section of review
Everything!! It was perfect for what we needed. Comfortable, clean, plenty of space us. Lovely location. Would stay again!
Negative section of review
N/A
Positive section of review
Very convenient for rail station but also very friendly.
Negative section of review
No lounge facilities
Positive section of review
The room was clean, spacious, comfortable and quiet
Negative section of review
Only had a bath with mixer taps, would have liked a shower
Positive section of review
Very comfy rooms with good quality finish.
Negative section of review
I know it’s hotel prices but breakfast/drinks/meals seemed a bit more expensive than some.
Positive section of review
Excellent location for arena and shopping
Negative section of review
The room was a bit tired and very dark ,could Do with updating ,also the carpet and decoration when coming out of the lift looked old
Positive section of review
100% will stay again
Positive section of review
Breakfast
Negative section of review
The room was far to hot. The air con was not efficient