Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Kasco Homes Waves Tower Business Bay
- “Great location, nice service, clean room. Everything was great”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Vila Kebaya
- “Everything was perfect. The eye for detail and customer attention made a huge difference”
Canada

Super 8 by Wyndham Kamloops On The Hill
- “We were on our way from Vancouver to Calgary and had car problems. We were given extra time to check out and then when we needed to stay an extra night they accommodated us and gave us extra time the next day until our car was ready. We appreciated that they made our stressful trip less stressful.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

WALNUT TREE VILLA
- “Beautiful atmospheric house, tastefully furnished”
Indonesia

Okawati Boutique Bungalows
- “Good room for 3 people, because they provided 3 single bed. Good and deep swimming pool. Good and clean bathroom in a room. Very beautiful territory, with lots of birds, Butterflies, flowers and trees. They really have rabbit too.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel QUEEN ANNEX
- “The location was pretty close to shinjuku kobe station or something like that, anyway - it was 5 min to the subway, so it was perfect. :) The bathroom neseccities were amazing, never had that much stuff - was amazing :)”
Malaysia

Pavilion Ceylon Hill Suites, Bukit Bintang
- “That’s by far the best value for money ratio I’ve ever seen all over the word. The apartment is clean, central and uncomplicated. The infinity pool on top of the building and the view is absolutely awesome.”
Netherlands

Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel
- “The staff were absolutely amazing from start to finish. We arrived very late and very tired after waiting 8 hours in the airport for our flight to be cancelled at near midnight and they couldn’t do enough for us. After a long stressful day, we decided to order room service late into the evening. After the food we ordered was out of stock, the staff did everything they could to fix the situation and find us something else. We were given our drinks for free and were both so very grateful for the generosity and kindness show. Would absolutely stay here again. Beautiful hotel and clean spacious room”
Poland

Sea Sail Apartments
- “I recently stayed in an apartment where the room exceeded all my expectations! It was not only spacious and beautifully decorated, but also incredibly comfortable. What made the experience even more memorable was the exceptional hospitality of the owners. They were extremely helpful, going out of their way to ensure that all our needs were met. It truly felt like a home away from home. I would highly recommend staying there to anyone looking for a pleasant and hassle-free experience.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Buddy Lodge, Khaosan Road
- “Great location, amazing staff and great gym. Can’t ask for anything more.”
Turkey

Hotel Pamukkale
- “this hotel is paradise. this is what his master does. if necessary, he can also find a dentist in 30 minutes. I recommend this hotel to everyone. I give this hotel and the owner 100 points. Erkki from Estonia”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £24
Las Palmas Hotel by the Sea
Blackpool, United Kingdom

Average review score: 7.1
- Positive section of review
  
  I was a little bit worried after some of the reviews I'd seen but I had nothing to worry about! I was welcomed very warmly by staff and the room was perfect value for money. Very clean and the bed was very comfortable. I paid my £50 safety deposit in cash at check in and as soon as my room was looked over at check out (less than 5 minutes) I was handed it straight back. Absolutely no complaints!
- Negative section of review
  
  Everything was great, slight noise from the people in the room next to me but this was no reflection on the hotel or staff themselves who were fabulous!
Reviewed: 28 April 2024 Stayed in April 2024

Nicole United Kingdom
From £99
The Horse and Farrier Inn and The Salutation Inn Threlkeld Keswick
Threlkeld, United Kingdom

Average review score: 8.7
- Positive section of review
  
  What did we like? The second night when there was no loud music playing. Breakfast in Horse n Farrier fantastic Room exceptionally clean Price View from our window Parking was fine we always managed to get into main car park despite village been busy with walkers
- Negative section of review
  
  First night been told we are staying at sister pub down road. When rechecking our booking realised this is stated in description but it is not clear. Disappointing as I'd always wanted to stay in the more period looking pub. :-( On our first night they had a disco and it was extremely loud! Very upsetting after a tiring day of walking and wanting to relax. Why any establishment at the bottom of a mountain in a walkers paradise would want to jeopardise their main clientele and reputation with reviews such as these is beyond me. It went on till 11pm and we had to turn the TV on full to try drown it out even though we were knackered. The next day we had to walk back over to the other pub for breakfast. The guy serving us was absolutely fantastic and the breakfast was great...so we calmed down over the previous night. Another day of walking and the second night was lovely n quiet...how I wish on out first night we had experienced this On this basis as cheap as the stay was we would not return. I think both pubs should be advertised as seperate entities on booking.com as this is confusing and on reading other reviews we haven't been the only people disappointed by this.
Reviewed: 28 April 2024 Stayed in April 2024

Vicki United Kingdom
From £89
Delta Hotels by Marriott Durham Royal County
Durham, United Kingdom

Average review score: 8.2
- Positive section of review
  
  A large, clean, and comfortable room in a lovely hotel. Durham is a beautiful city, and the hotel is close to the Cathedral, the castle, the river, and a range of excellent restaurants.
- Negative section of review
  
  The failure of the hotel gas supply on the day of our departure was unfortunate! Whilst not their fault, it would have been nice if the hotel had offered some compensation for the reduced facilities (i.e the freezing cold showers and reduced breakfast options).
Reviewed: 28 April 2024 Stayed in April 2024

John United Kingdom
From £69
Holiday Inn Express York, an IHG Hotel
York, United Kingdom

Average review score: 8.3
- Positive section of review
  
  It was comfortable and convenient But has no lift only stairs. Nearby Toby Carvery was convenient for dinner and the onsite breakfast was good.
Reviewed: 28 April 2024 Stayed in April 2024

Rochelle Australia
From £59
Gloucester Robinswood Hotel, BW Signature Collection
Gloucester, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Great facilities and a fantastic spa experience and a very comfortable stay will definitely be back again
- Negative section of review
  
  N/A
Reviewed: 28 April 2024 Stayed in April 2024

Joshua United Kingdom
From £35
HAMS REST PLACE - Strictly Only ONE GUEST ALLOWED IN ONE ROOM A SECOND ACCOMPANYING PERSON WILL NOT BE ALLOWED INTO THE PROPERTY
Birmingham, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The property was very neat and host was so kind
Reviewed: 28 April 2024 Stayed in April 2024

Esther United Kingdom
From £75
The Sportsview Guest House
Oxford, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Convenient location, nice and comfortable room
- Negative section of review
  
  Car parking very limited, not sure where we would have gone if we had not got the last space - car parking is very expensive in Oxford
Reviewed: 28 April 2024 Stayed in April 2024

Nicole Belgium
From £124
No55 on Gilmour Street
Eaglesham, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Had everything we needed
- Negative section of review
  
  Nothing
Reviewed: 28 April 2024 Stayed in April 2024

Gary United Kingdom
From £68
The Golf Hotel
Silloth, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Very friendly staff!!
- Negative section of review
  
  X
Reviewed: 28 April 2024 Stayed in April 2024

Wendy Netherlands
From £61
Holiday Inn Taunton M5, Jct25, an IHG Hotel
Taunton, United Kingdom

Average review score: 8
- Positive section of review
  
  Location
- Negative section of review
  
  Not enough staff on for the amount of customers
Reviewed: 28 April 2024 Stayed in April 2024

Carl United Kingdom