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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lincoln, Nebraska
Positive section of review
They are are little apartments with a full kitchen, full bedroom and everything you need to cook a meal. I've been staying here every year for Gravel Worlds and I love this place.
Los Angeles, California
Positive section of review
Close to Little Tokyo so you have quick access to good food and cute shops.
Negative section of review
The windows can open and there is no net to stop accidents. The staff are 50/50, some super nice and professional. The others being rude. Also you can’t be outside of the property after 9pm because there is constant police activity.
Lancaster, Pennsylvania
Positive section of review
I like that it is walking distance to the Dutch apple dinner theater
Negative section of review
N/a
Lynnwood, Washington State
Positive section of review
Convenient location and solid breakfast
Negative section of review
Gym is lacking also the elevators feel like they’re gonna fall
Tybee Island, Georgia
Positive section of review
Great location, love the pool
Negative section of review
10 digit code for keyless entry is too much and didn’t work every time. 2nd day finally got a key.
Bellingham, Washington State
Positive section of review
Price was better than nearby
Negative section of review
Very noisy by highway. Smelled like it was sprayed for bedbugs ands wasn’t ready till evening
Troy, Illinois
Positive section of review
Location
Hillsboro, Oregon
Positive section of review
Nothing
Negative section of review
My family and I stayed at Extended Stay America Suites from Friday, August 22 to Sunday, August 24, 2025. This was, without question, the worst hotel experience I’ve ever had, and I want to be very clear why: Unprofessional Conduct at Check-In: When I arrived to check in around 5:00 PM, I witnessed a long-term guest hand the desk clerk cash, which she pocketed. This behavior immediately raised red flags about integrity and professionalism at this location. Misrepresentation Online vs. Reality: The pictures online show a full stove and oven, but our room had only a two-burner stovetop — with one burner completely inoperable. The website also claims “Dining and cooking utensils provided,” yet nothing was in the room. We had to go to the front desk, request them, and carry them back ourselves. When I asked for the complete set, I was handed only two bowls, plates, cups, and pieces of silverware — despite booking a room for five people. I even had to ask separately for a toaster. The excuse given was that “people steal these items,” so they don’t actually provide them in the rooms anymore. Nonexistent Basic Amenities: We were repeatedly told the hotel’s single luggage cart was “lost.” As a result, my daughter and I had to make multiple trips carrying heavy items and wrangling three children up to the second floor — at both check-in and check-out. Unsafe and Unsanitary Conditions: • The working stove burner was covered in a thick, flaking layer of debris with visible rust underneath — a clear fire hazard. • When we pulled out the hide-a-bed for the children, the mattress was stained with blood. There were no linens provided, and repeated calls to the front desk went unanswered. My grandchildren ended up sleeping on the floor. • The next morning, our toilet stopped working. Instead of sending maintenance, I was told to come to the desk and pick up a plunger myself. Indifference and Lack of Service: When I reported the blood-stained mattress, the desk clerk’s only res
Lincoln City, Oregon
Positive section of review
Staff super nice, wonderful to have coffee offered for coffee press in the room
Ontario, California
Positive section of review
Very accommodating and I love the breakfast and that restaurant was A+
Negative section of review
Everything it’s ok