1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Champaign, Illinois
Positive section of review
Please booking.com take this off your site. Was unbelievably bad. Kept getting worse. Booking.com is usually very good getting scam hotels out. This definitely was. $500 for 2 basic rooms 2 beds.
Negative section of review
Smelled terrible from smoke. Was fithy and hair everywhere. We had to go buy sheets. Very unsafe. Doors peephole was gone so just a hole facing outside to our bed. The latch lock cameout as I was reasurring my daughter it was safe. People outside my door all night. This is so upsetting places get away with this. They said no refund because it was through booking.com.
North Bergen, New Jersey
Positive section of review
the room was large enough for me and my kids and had all the expected amenities. The room was clean and was kept cleaned daily which was great.
Negative section of review
The noise in the morning from the hallway was too much 8am to 12pm. The front desk staff was not too friendly.
New York, New York State
Positive section of review
The fact that I could do anything from the app and/or the tablet in the room. That sleep mode was truly the best, knocked us out so quick.
Negative section of review
There’s nothing we did not enjoy
Erie, Pennsylvania
Positive section of review
We enjoyed the location close to the lake. The pool and hot tub were a nice bonus. The breakfast had a nice selection of foods.
Port Huron, Michigan
Positive section of review
They had a good breakfast with omelettes,sausage,biscuits, yogurt,fruit pancakes to make on your own ,great coffee too.
Negative section of review
The room smelled like urine ,the carpet was dirty and stained ,we saw some pubes by the toilet also hair on the bathroom floor .The location wasn't good if you wanted to walk anywhere ,except for a gas station across the street and a sleazy bar,/restaurant nearby .Our view was a muddy river with empty boat docks.The building itself looked like a federal prison .
Grand Junction, Colorado
Positive section of review
Extremely clean. Staff seemed to love their jobs and were so welcoming and helpful.
Negative section of review
Loved everything!
Noblesville, Indiana
Positive section of review
It is close to a lot of restaurants.
Negative section of review
I wish there was more options for breakfast instead of cereal and eggs.
El Paso, Texas
Positive section of review
Alot of privacy
Negative section of review
The website didn't let me renew online
Pensacola Beach, Florida
Positive section of review
The beach
Negative section of review
Ran out of things like types of sodas/ food
St. George, Utah
Positive section of review
The breakfast was great--lot's of variety! The room was clean and roomy. There were plenty of pillows on each bed. The bathroom could use some grab bars. The air conditioning was quite noisy, but not unbearable. The hallway was quiet. Adequate supplies and supplies in the vending machines. Overall, a very nice stay.
Negative section of review
Nothing that I can think of.