1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
location, convenient for exploring Fenway; services, staffs are welcoming and responsive.
Honolulu, Hawaii
Positive section of review
Beds are very comfortable. Balcony looking out to the ocean wonderful. Good size room.
Negative section of review
A little tired property.
Tampa, Florida
Positive section of review
It was convenient to where I needed to be. The continental breakfast was satisfactory.
Negative section of review
The room was dimly lit. I didn't realize that the hotel was close to the airport.
San Ysidro, California
Positive section of review
The grounds were spotless beautiful they had hot tub laundry and a nice breakfast
Negative section of review
The hot tub closed a little early should stay open till midnight
El Paso, Texas
Positive section of review
The A/C worked well and room had enough towels.
Negative section of review
Front desk person(s) not present for check in or check out. Front desk person short and not very customer friendly. In booking our stay, read cribs are available at this property. Never received confirmation regarding crib availability so I called the property prior to arriving and advised the front desk gentleman that we were calling to verify crib accommodation and I was cut off and told “we don’t have any cribs”. Upon arrival, while I waited in my vehicle to stay with my baby, my girlfriend called me from the front desk to tell me no one was present, saying she had been calling out loudly for an employee awhile and still no one was available for us to check in. So I called the property, went through the prompts and when I got through to the front desk, the same gentleman from my previous call answered and I mentioned that we were trying to check in but no one was available at the front desk. He replies, “I’m right here ma’am.” I figured by the way he said it we must’ve missed another entrance. No other entrance. Shortly after, my girlfriend came out and said that he had just showed up and mentioned he told her he was the only employee on site and had to take care of all the guests. While I can understand his situation, I’d be more appreciative if he had shown some compassion for ours as well and had presented some decent customer service skills.
Crescent City, California
Positive section of review
Convenient and great price
Negative section of review
All the solo traveler rooms were on the second floor with no elevator....did not like dragging all my luggage up the stairs
Eureka, California
Positive section of review
Price and location!
Negative section of review
Nothing!
Santa Cruz, California
Positive section of review
Price and location
Negative section of review
It was very noisy in the evening!
Lakeport, California
Positive section of review
The View!
Negative section of review
Nothing!
Lakeport, California
Positive section of review
The View!
Negative section of review
Nothing
