1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
West Yellowstone, Montana
Positive section of review
We stayed in the new building. Two queen deluxe. The room was excellent. Updated. Clean. Breakfast had hot items, yogurt, pancakes, cereal, bagels, muffins. I would highly recommend. Also, the front desk had bear spray we borrowed. It is literally like 3 minutes to the park. Walking distance to all the restaurants and shops.
Negative section of review
Nothing
Orlando, Florida
Positive section of review
I love the way the staff was always there for us, friendly and kind. Breakfast was always consistent and fresh and service staff was attentive. Rooms were clean and ample, my family and my pet really enjoyed the stay.
Negative section of review
More variety for breakfast.
Estes Park, Colorado
Positive section of review
We loved the cabin in the mountains feel of Pine Haven. The staff was great, very knowledgeable, helpful and friendly.
Negative section of review
Construction noise from the condos being built on the property was not peaceful at all. The bed was comfortable but the pillows were hard as a rock.
Roseville, California
Positive section of review
The breakfast was great and had a different variety each day. The rooms were spacious & nice!
Negative section of review
The pillows! They flattened so much. Maybe Im just picky
Farmington, New Mexico
Positive section of review
For an old building , the cleanliness was good. Except in the stairwells, they needed attention
Negative section of review
The elevator was not working, so it was a bit difficult for a 70 yr old woman to climb stairs
Sandusky, Ohio
Positive section of review
Absolutely nothing and it started with the check-in. The receptionist was very unwelcoming, she displayed obvious annoyance while searching for my reservation, it was a very unpleasant experience.
Negative section of review
Unfortunately the check-in was awful. The room could not get any worse however, my friend and I were very displeased. Booking this hotel online was quite deceiving. The room was a joke, zero star or perhaps -5 start if applicable. Reminded me of a AA motel, the beds certainly need to be replaced, unless you enjoy feeling a box spring mattress in your back, the diner table and chairs were an absolute shock. For the amount that I paid, this is a disgrace, and I definitely would never recommend this to anyone of my friends or family, I was basically robbed. What a disgrace.
Ocean City, Maryland
Positive section of review
I like the location and convenience to restaurants and stores. The staff is very friendly and restaurant next to the hotel the food was awesome. The room was clean
Negative section of review
I didn’t like the smell inside my room and the ice machine room on the 3rd floor had water running all over the floor it had a terrible rotten egg smell. The soda machine didn’t work. There was no microwave in the room. Suggest This is 2025 every room should’ve had a microwave and refrigerator and aroma fragrance. I had to go by air freshener to get rid of the smell it was that bad.
Las Vegas, Nevada
Positive section of review
Location, very clean, friendly staff
Negative section of review
Loved everything
Nebraska City, Nebraska
Positive section of review
Facility & grounds were great.
Negative section of review
I thought for the price there should have been a breakfast included like in other hotels. We were really disappointed to learn that you no longer heat with the wood chips from the pallets. We also noticed that the hazelnut orchard is in need of cleaning out. There were scrub trees growing among the hazelnuts! Last time we had the option of not having the towels changed everyday. It seems like you are less interested in helping the environment now than you were several years ago when we stayed.
Los Angeles, California
Positive section of review
room and proximity to event
Negative section of review
neighborhood traffic
