1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Monterey, California
Positive section of review
We absolutely love Dan and his family. We've stayed here a couple times and it is our go to every time we go to Monterey, he is kind and accommodating, he always makes sure that we are comfortable and that we get the same room.
Negative section of review
The only thing is, they don't serve breakfast. But this does not keep us from staying here
Hampton, Virginia
Positive section of review
Upon entry did the hotel smell and look great until you went on the floors and into the room where everything looked ran down.
Negative section of review
Hard white stains on bedding and sofa, chipped furniture as if someone took a hammer to the furniture, rust stains on lamp and shower curtains including the hooks, bathtub floor worn and unpleasant to step on due to its harsh visible wear and tear, AC was not working properly and we woke up in sweat everyday, tissue in bathroom too far to reach if one is on toilet, TV quality very poor, etc. I have never been in such a ran down Springhill Suite as a marriott member. Not to mention, I did not feel safe at all walking the halls to my car especially at night being there were no cameras in sight, elevator took a long time to come, electrical doors were propped open at night and a few room doors on the second floor was also propped open with washcloths as if staff were doing something they should not have been doing. I did not take pictures because I did not want to slow myself down with how skeptical things were looking but I should have!
South Padre Island, Texas
Positive section of review
Clean, close to the beach and friendly
Negative section of review
Fire alarms were triggered on the last night
Indianapolis, Indiana
Positive section of review
Room was clean. And staff was polite.
Negative section of review
In the shower the shampoo bottle was completely empty. Good thing I brought my own shampoo.
Bernalillo, New Mexico
Positive section of review
Convenient, clean, friendly staff.
Portland, Texas
Positive section of review
Loved it all except no breau
Negative section of review
Breakfast
Ithaca, New York State
Positive section of review
Great location
Negative section of review
Very expensive in addition extra payment for parking
Midvale, Utah
Positive section of review
The location.
Negative section of review
Our room smelled like someone smoked in it. The pool didn’t have enough lights. It was a little dark in the pool area.
Mexican Hat, Utah
Positive section of review
there is no breakfast, but there is a restaurant next door with good food. The location is great since it is about 10-15 min drive to Forest Gump Hill where you have the most iconic view at Monument Valley. Try to get there around sunrise to get the best light without too many people. It's worth it!
Negative section of review
no breakfast
Green Bay, Wisconsin
Positive section of review
Location (for us) is convenient for visiting family. Beds are comfortable. Hotel was mostly quiet, even with a Packers game in town. Close to highways for better access to the city and other things to do.
Negative section of review
Same breakfast foods every day of our 5 day stay. Didn't receive any housekeeping-even after requesting it. I understand the understaffed excuse, but when you are told you will get housekeeping on your third day, it should be done. Water pressure in the showers need to be better.