1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Atlantic City, New Jersey
Positive section of review
Everything Best Western employees make me feel extra special because they go out there way to see if you helped and satisfied. I really thank the staff for making the rooms clean and bed comfy for your stay. I can't choose a better stay for the rate that they offer and the politeness of the staff 💯. I see the staff takes pride in what they do because it shows and I am completely satisfied with that.
Negative section of review
This part i don't want to say anything because there was nothing I didn't like. I was satisfied with staff and broom when I came through the door to check in.
Altoona, Iowa
Positive section of review
the location was excellent. there were many very good restaurants and grocery stores very closeby. we were very close to the highway and could get to the pickleball venue very quickly and easily. the staff worked very hard to make our stay all it could be.
Negative section of review
the hotel is an older property so some of the carpets need upgrading but they are obviously working on making the property better.
Charlotte, North Carolina
Positive section of review
Convenient to leave vehicle parked and walk to my destination,staff was real friendly and courteous with my questions and concerns.Will be visiting that hotel in near future
Negative section of review
The vehicle was tight parking in garage but it was ok.first time there was little confusion on what floor to park to eliminate less walking
Newport, Rhode Island
Positive section of review
Location was excellent The room view was spectacular We got the room neat and clean
Negative section of review
We asked for room service and they told us 160$ for room service. This is not a hotel if you have to pay again for room service.
Grand Rapids, Minnesota
Positive section of review
Price for three bedroom was excellent
Negative section of review
Wifi was horrible, noise from nearby traffic was loud
Cannon Beach, Oregon
Positive section of review
clean,updated everything, loved it.
Queens, New York State
Positive section of review
The front desk agent was very kind
Negative section of review
Rooms felt a little dark but the blinds were closed after all
Williamstown, Kentucky
Positive section of review
Breakfast was bare bones.
Negative section of review
It’s true what you say “you get what you pay for”. This hotel was cheaper but barely met the requirements.
Moran, Wyoming
Positive section of review
The location. It was near the Grand Teton Loop. It was located in beautiful country. We enjoyed the horses.
Negative section of review
Beds were hard. Floor was uneven, which made the door extremely difficult to open. The bathroom did not have any shelving units or places to set things at all. The bathroom was in disrepair. Iron stains in toilet. Moldy around bathtub.
Shell Knob, Missouri
Positive section of review
Nothing
Negative section of review
Too many to list, but starting with lack of TV, (satellite unhooked and box under the bar) WiFi, cell service (which we have at my husbands dads in Shell knob) VERY SMALL A/C unit only in the corner of living room. Tacky looking bar area with a single mattress propped up against the wall. Very sheer curtains, and the list could go on and on… also the lack of considerate understand from the stays contact person. We slept maybe 2 hours on the sofa as the bedrooms were too hot and one smelled like cat urine in the carpet. Not hygiene friendly, I am still going on…I am sorry, but this is the first time we have had an issue with staying overnight when booking online. (I have more photos but this will only allow me to add 4). We are working with booking.com and our credit card company for a full refund, as we were there less than 9 hours before leaving and did not stay our second night. Just kind of stuck between a rock and a hard place the night we arrived.
