1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Port Wentworth, Georgia
Positive section of review
Everything was spotless. Breakfast was good with a pancake machine (no waffles). Room was comfortable, bed excellent, quiet, relaxing. Close to nearby restaurants without going onto highway. Easy in and out.
Negative section of review
At check in desk clerk was difficult to understand. Mumbled.
Niagara Falls, New York State
Positive section of review
This Hotel was great.Quiet,Walkable.Clean.Organised.The Receptionist guy was nice and wanted me to return.If I ever return to Niagara Falls,I would stay again here.
Negative section of review
Didnt had anything to complain.I actually left a tip when I left on table,when I left.
Waltham, Massachusetts
Positive section of review
Breakfast wasn’t complimentary and with what I paid plus what was offered on the website I was very disappointed and feel like I was horribly misled.
Negative section of review
Also, one of the amenities was that the hotel is pet friendly. The hotel doesn’t have dog friendly areas such as a dog park or a reciprocal for dog waste. I was charged $100 in addition to my hotel fee. I did not know of this fee and the receptionists told me that the $100 is told to travelers upon check-in. I will not stay at this hotel again.
Corpus Christi, Texas
Positive section of review
the property was clean, the breakfast was good, and the staff was nice.
Negative section of review
Everything was good the deal breaker was the parking for $10 a day and it really not being a beachfront property. a waterfront property would be more accurate. Also need to update the outside of the hotel. That does not represent the IHG hotel.
Tampa, Florida
Positive section of review
Gym breakfast and very clean staff is very helpful
Negative section of review
Lots of smokers
Chicago, Illinois
Positive section of review
Everything except the refrigerator
Negative section of review
Refrigerator door did not seal close properly.
Jacksonville, Florida
Positive section of review
I like it had a balcony
Negative section of review
I disliked the room, it had a smell, no microwave, had to go downstairs to the first floor to warm up food and there were stains and chopped paint/wood on the walls and furniture. The front desk agent said they were beginning renovations but I believe that should be told to the customers prior to paying money to occupy a room. Also, check in is at 4 but another couple besides us had to wait 2 hours for their room to be ready.
Harrisburg, Pennsylvania
Positive section of review
Nothing
Negative section of review
Disgusting rooms, the smells, rude staff
Grand Junction, Colorado
Positive section of review
Value.
Knoxville, Tennessee
Positive section of review
The room was exceptionally clean. The beds were some of the most comfortable beds I have ever stayed in at a hotel. The staff was friendly and helpful. Breakfast was hot, fresh, and had a good variety. Overall, great experience and will stay again!
Negative section of review
The back parking lot was crowded. There was some undesirable materials on the ground in the parking lot (beer cans, used condoms, liquor bottles).
